Teams | Collaboration | Customer Service | Project Management

Zulip 12.0: Organized chat for distributed teams

We’re excited to announce the release of Zulip Server 12.0, containing hundreds of new features and bug fixes: end-to-end encryption for mobile push notifications, a major upgrade for Docker, configurable image previews, and much more! Almost 5,500 new commits have been merged across the project since the 11.0 release in August 2025. Zulip is an organized team chat application ideal for both live and asynchronous communication.

The Best Intake Form Software for Healthcare - and Why the Clipboard Is Still Causing Harm

Before the doctor walks in, before the diagnosis, before the prescription – there is a form. And more often than we admit, that form is where things start to go wrong. A 67-year-old man sits in a waiting room, clipboard balanced on his knee. He’s here for a pre-surgical consultation. The form asks for his current medications. He pauses, trying to remember the name of the blood thinner he started a couple of months ago. It’s on the tip of his tongue, but not quite there.

Slack School | Let's talk huddles

Huddles in Slack are like a virtual tap on the shoulder when you just need to talk things out face-to-face. In this episode, we’ll show you how to jump into a quick video chat in Slack, have AI take your notes during the call notes, and even doodle on shared screens to solve problems in real-time. It's the fastest way to get on the same page so you can get on with your work. Class dismissed!

Digital sovereignty is built on an open standard that enables federation

Across Europe, sovereign communications systems are already being deployed, and crucially, they don’t have to exist in isolation. An overlooked part of achieving genuine digital sovereignty is ensuring that an organisation has the ability to switch easily between vendors to guard against vendor lock-in.

What Is Syncjacking and How to Stop It

Syncjacking is a more obscure but still real cybersecurity concern. This attack focuses on the synchronization process, where it actually disrupts or gains the unauthorized access to the data. Anyone wanting to secure details of technology use must understand the methods by which a third party can breach your systems, and sync jacking is an area that is unlikely to gain any limited press attention.

The Rise of AI in DevOps & Security: AWS Launches Two Agents

Amazon Web Services has launched two AI agents to investigate production incidents and run penetration tests. The company has “aggressively” priced these agents, according to Forbes senior contributor Janakiram MSV, to challenge the staffing economics of traditional DevOps and security., There are big implications. Teams will now be evaluating whether routine operations should remain manual at all.

Slack School | Slackbot for Case Management

Closing a case is satisfying. Hunting down the information you need to do it — not so much. In this episode, we’ll show you how Slackbot brings the answers to you. By surfacing relevant details from past cases and documenting new ones directly in your Salesforce channel, Slackbot helps you stay focused on what matters: the person you're helping. If you work in a support role, this one's for you. Class dismissed!

Coordinating Last-Mile Delivery Drivers with Secure Mobile Messaging

You are dealing with the hardest part of delivery, and it is not even close. The last mile is where everything gets tested. Up until this point, things usually follow a system. Packages move through warehouses, trucks follow set routes, and most of it runs on routine, but once it reaches that final stretch, everything changes. That is why communication becomes such a big deal at this stage and you need to solve problems in real time. Drivers need updates quickly.

Zulip integrates with Atolio's self-hosted AI search platform

Cross-posted from Atolio’s announcement. Atolio, the only fully self-hosted, AI-powered enterprise search platform designed for security-conscious organizations, is excited to announce it now offers a native connector for Zulip, the team chat platform that gives security-first organizations complete ownership of how, where, and by whom their conversations are stored and accessed.

7 Healthcare Communication Strategies to Reduce Medical Errors and Boost Patient Engagement

Imagine you’re sitting in a hospital room, waiting for results. You’re already anxious – the fluorescent lights, the unfamiliar smells, the gown that doesn’t quite close at the back. Then the doctor arrives, rattles off a string of terms – contralateral involvement, palliative options, systemic treatment – and you nod, because what else do you do? She leaves.