Teams | Collaboration | Customer Service | Project Management

How to streamline your product launch with Asana and AI

Learn how to use Asana and AI to manage every stage of your product launch—from intake and planning to execution and reporting. Discover how AI Studio, smart workflows, and integrations with Slack and Zoom help teams save time, stay aligned, and launch faster. Key moments: For more information on how to use Asana, explore our Help Center.

Build a Customer Journey Map with your team

A customer journey map tells the story of how customers interact with a product or a service. Creating a customer journey map lets you visualize the entire customer experience and identify opportunities for improvement. In this video, we'll walk you through the process of mapping the customer journey with your team using Miro and share some tips and tricks for hosting an effective journey-mapping session in Miro.

5 steps to get started with self service - Step 3: Create your knowledge base articles

Get comfortable, relax, and enjoy the recap of the third episode in our webinar series 5 steps to get started with self-service series. On July 29, we delivered Step 3: Create your knowledge base articles. Join us as we showcase how to confidently build and optimize knowledge base articles that address real customer issues. Using Zendesk tools, AI enhancements, and best practice writing techniques, participants learned to create clear, searchable, and helpful content to reduce support tickets and improve self-service satisfaction.

How Asana builds inclusive teams: Hiring process & core values

In this video, Alicja Zwierzyńska shares insights into how the hiring process works at Asana. She highlights what the company looks for in candidates, what makes the process unique, and what values are most important, both for the organization and the people who work there. This is a behind-the-scenes look at how Asana builds inclusive, value-driven teams that thrive on collaboration and clarity of purpose.