Teams | Collaboration | Customer Service | Project Management

Learn how to edit a pre-populated request tracking form from the template in Asana.

Learn how to create BPMN diagrams in Miro with this step-by-step tutorial. Map out business processes and workflows using BPMN shapes including start events, tasks, decision points (gateways), and swimlanes for team accountability. This guide covers adding diagrams to your Miro board, accessing the BPMN shapes library in focus mode, connecting elements with arrows, customizing colors and text, adding swimlanes for role clarity, and collaborating with your team in real-time. See a complete example building a customer support ticket workflow from start to finish.

Unlock the power of your Zendesk Suite plan with AI tools designed to launch your self-service journey. Learn how Knowledge Builder transforms your support tickets into a comprehensive knowledge base, and connect it to AI agents to automate over 30% of requests on critical channels like email and messaging. Discover Automation Potential to see where AI can drive the greatest impact and take immediate action with data-driven insights. Watch to start automating 80%+ of your customer and employee interactions with Zendesk AI.

Disconnected systems make customer service harder than it needs to be. When teams and tools operate in silos, customers are passed from one place to another, while organizations lose a clear view of how service is actually delivered and where friction is created. Luware Nimbus is the central CX platform—the “brain”—that brings those disconnected parts together. By unifying customer interactions, workflows, and data within the Microsoft 365 ecosystem, Nimbus creates a single, coherent foundation for managing and understanding customer service operations.

Stop Working Alone. Start Working with AI. We've all been there—drowning in tasks, working twice as hard, wondering why productivity feels like a constant uphill battle. But what if the secret wasn't working harder... it was working WITH someone (or something)? When humans team up with AI, magic happens. This is the workplace moment that changes everything: realising AI isn't your replacement, it's your ultimate work buddy. Human creativity + AI efficiency = results that'll make your boss do a double-take.

In this video, learn how to create request tracking workflows in Asana. We'll show you an example of one in action, and then we'll walk you through how to create and set-up pre-packaged workflows in Asana. Key moments: For more information on how to use Asana, explore our Help Center or visit our home page.

About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, we help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.

Ever tried to explain a complex server architecture and wished you could just... automatically generate the diagrams? In this demo, we show an incredibly powerful tool that does exactly that. We use a single command (miro-mcp:code_explain_on_board) to point Miro's MCP Server and Claude Code at a local server codebase. In just a few minutes, the AI analyzes the code and generates four comprehensive, detailed diagrams directly on our Miro board.

The moment data leaves your servers, it’s no longer yours. With Troop Messenger On-Premise, every chat, file, and call stays within your secure walls — protected by military-grade encryption and end-to-end data ownership. Trusted by defense, government, and enterprise sectors where confidentiality is non-negotiable. Own your data. Protect your network. Strengthen your security.

In M-Files, documents and other objects can be categorized into different views according to their metadata. Creating views is largely based on specifying the metadata used for searching and categorizing documents. Views allow you to save frequently used searches and define grouping levels. For information about searching for documents, refer to Searching. Other Helpful Resources.