Teams | Collaboration | Customer Service | Project Management

A tutorial demonstrating user preferences and features in Slack to improve the experience of using Slack with a screen reader.

How do you measure productivity when there’s no number to track? Most managers rely on gut feelings:“I think Rahul is productive.”“Priya seems busy.” But there’s no real data. No measurable output. No way to separate real performance from just looking busy. And here’s the truth: It’s about work delivered. This is the exact problem we built WE360.ai to solve. We help businesses: Stop guessing productivity. Start measuring it.

What if you could automate your entire competitive intelligence research without the manual data entry? Miro Flows makes it possible. This tutorial covers the AI Accelerated Compete Pricing Reports template—a multi-step workflow where inputs connect directly to outputs through Flows. We start by simply adding a potential competitor's name to execute an 85-step web scraping workflow.

If you sell with Salesforce, this one’s for you. See how Slackbot can help you spend less time switching tabs and more time hitting your quota. From capturing leads and checking Salesforce records to prepping for customer meetings and prioritizing what to tackle next. If you aren't sold on Slackbot, you will be after this episode. Class dismissed!

In this video, we break down the five best absence management tools on the market today. From comprehensive HR suites to mobile-first apps for teams on the go, discover which platform offers the "sweet spot" of features to help your managers breathe easier and your payroll stay consistent. Key tools and features we cover.

In this video, we dive into the seven best time tracking apps designed to change the game for your business. From mobile-first designs for field crews to AI-powered tracking for freelancers, discover the essential tools that save hours every week, improve labor law compliance, and provide real-time visibility into your operations. Apps featured in this video.

In this video, we break down the best time tracking and scheduling tools designed specifically for healthcare environments. From GPS-validated clock-ins to real-time shift trading, discover how to ensure your clinic or hospital stays properly staffed while keeping payroll 100% accurate and stress-free. Tools featured in this video.

Master the art of creating wireframes in Miro! Whether you are building a website, a mobile app, or a complex dashboard, this tutorial shows you how to turn raw ideas into structured visuals using the most efficient workflows in Miro. Creating wireframes in Miro is designed for speed and clarity, allowing your team to move from concept to feedback-ready design without the steep learning curve of traditional design tools.

Rocket.Chat CEO Gabriel Engel and CPO Christopher Skelly walk through the 2026 product roadmap for Secure CommsOS, covering what's ahead for real-time communications, federation, and Zero Trust capabilities. This session covers: Rocket.Chat is a DoD-approved, open-source communications platform built for defense, intelligence community, and federal agency environments. Secure CommsOS unifies messaging, voice, video, and AI into a single platform with full data sovereignty and compliance controls.

Not everyone needs access to sensitive customer information. Data masking lets admins hide personally identifiable information—like names, email addresses, and phone numbers—from agents in custom and light agent roles. Limiting data visibility by role reduces unnecessary PII exposure, preserves ticket workflows, and protects sensitive information. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.