Teams | Collaboration | Customer Service | Project Management

Find the features of Attach, Burnout, and Live tracking from the Splashboard. Watch the video to know how to use it.

Tonya McKenzie shares her testimonial of utilizing StartingPoint to create efficiency within her business to drive higher customer satisfaction and a better customer experience through improved communication.

What is metadata? Metadata is what enables you to find Spotify songs and Netflix movies. It is just as useful in enterprise document management for tagging files and documents so that they can be found later. In this podcast, Treve Clayton of New Zealand based Docsmart helps give perspective on why metadata is just as important as the data itself.

OneDesk allows you to create as many unique portals or knowledgebases as you need, and you can customize each one to be unique from the others. Here’s how to create a new portal and knowledgebase in OneDesk. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Dr. Erin Oksol shares her testimonial of utilizing StartingPoint to create efficiency within her business to drive higher customer satisfaction and a better customer experience.

The cost of acquiring new customers is much greater than what it costs to retain existing ones. A 5% decrease in monthly churn can result in 50% more revenue over a five year period. The best way to protect and expand your core business is to ensure your customers are succeeding with your product. With TeamSuccess, this has never been easier. Your customer success managers can actively monitor your customers and make sure they are continuously receiving their expected value.

TeamSupport is an award-winning customer support software company built specifically for the unique needs of B2B (business-to-business) companies. Created by B2B support thought leaders who have lived through the challenges of being a B2B company in a B2C (business-to-consumer) support world, TeamSupport has evolved to become the industry leader in creating a single source B2B customer support to success solution.

Sean Velasquez, Managing Partner of American Income Life and Cohen-Velasquez Agency, shares his testimonial of using StartingPoint to create efficient workflow operations for his team and his customers and clients.

Chris Trujillo, Director of Customer Operations at Employbridge, shares his testimonial of Employbridge's use of StartingPoint to improve their customer operations and customer experience.

Marqui Lyons, Board Member of My Friends House shares her testimonial of their use of StartingPoint to improve their internal team efficiency and management, productivity, and project management.