Teams | Collaboration | Customer Service | Project Management

The manifest.ts file of your next generation Slack app is undisputedly the most important file in your app’s root directory. This video will walk through the importance of the manifest.ts file, the type of content you can expect to find in this file and some key Slack CLI commands.

Everything starts with a conversation. 🗨 The world’s leading organizations understand this and make sure chat is available within their mobile apps or websites. However, getting it done is not so easy. There are many things to consider. Choosing to rely on third-party messaging platforms comes with heavy compromises on data security, privacy, and ownership. 🔒

Modular Slack apps are composed of 3 building blocks: functions, workflows, and triggers. With them, you can assemble automations that are shareable, reusable, and easy to maintain. This combination of features means you can start building apps and automating processes quickly. In this video, we cover each building block so you know what they offer and how they work together.

Improve customer conversations with the help of bots powered by Zendesk.

As knowledge workers, we often ask, “Does this need to be a meeting?” When the answer is no, we are faced with the challenge of asynchronous communication. In this interactive session, we’ll play a game where we will decide and discuss how to communicate and collaborate with others at work: sync or async.You’ll also get a taste of Miro’s latest asynchronous collaboration feature: Talktrack!

Traditional employee time-tracking methods are becoming outdated and do not provide the ease and efficiency that many small businesses need.

In this walkthrough session, Renato Becker and Murtaza Patrawala introduce the brand-new WhatsApp Cloud integration, enabling organizations to streamline customer services on WhatsApp for Business via WhatsApp Cloud API.

This is video 1 of 4 in the full course 'Trello Enterprise Administration.' Purchase the full course at Atlassian University: https://university.atlassian.com/student/page/1315660-trello-enterprise-administration-course-description*O:university*H:fy23q2*I:trello-admin-path*

Overview of email settings including email queues, outgoing channels, filters, and more OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Welcome to the December edition of What's New in Asana!