Teams | Collaboration | Customer Service | Project Management

Simpplr: a cure to systemsprawlidosis

We’ve got good news and bad news. The bad news: your tech stack is showing signs of systemsprawlidosis. We’ve seen the charts, and the diagnosis is clear: app sprawl is reaching critical levels. Between the mounting cognitive load and the endless “where did I see that?” search, your digital workspace is suffering from acute congestion. The good news: it’s treatable. Simpplr AI acts as the intelligent experience layer your organization needs — unifying and orchestrating people, knowledge, and agents into one coherent, guided workspace.

Stop Using Miro Like a Beginner

Stop wasting time digging through menus. If you want to master Miro, you need to stop hunting for tools and start using your keyboard like a pro. In this tutorial, we’re covering the advanced Miro shortcuts that the top 1% of power users use to build complex boards at twice the speed. From the "secret" Command Palette to precision layer management and mouse-free navigation, these workflow tips will turn Miro into an extension of your hand.

Why Busy Teams Still Miss Targets | The Punch Effect

Being busy doesn’t mean your team is productive. The Punch Effect explains what happens inside organizations when clarity is missing. Teams default to meetings, messages, and low-impact tasks that feel important but don’t drive outcomes. The result: This is not a people problem. It’s a visibility problem. Workstatus helps organizations eliminate the Punch Effect by bringing structure, clarity, and real-time insight into how work actually moves.

"Your Tools Are Powerful. So Why Are Decisions Still Reactive?"

Your team uses Jira. They communicate on Slack. Sales tracks everything in Salesforce. So why do leadership decisions still feel reactive? If you’re using multiple tools but still struggling with visibility, this video explains why. In this video, you’ll learn: Workstatus doesn’t replace the tools your team already knows. It connects them, so you can see how work actually flows across projects and teams.

Slack School | Managing Permissions in Slack

In this episode, we’re looking at permissions: the subtle art of setting up roles so your team can focus on their work without the distraction of extra buttons or complex settings. We’ll show you how permissions work alongside user roles to control access, what they look like in a free workspace, and how they evolve as your Slack plan changes. Class dismissed!

Rovo at Work: Meet the next evolution of Rovo agents

Ready to see AI agents power real teamwork inside the tools you already use? What you’ll see in action: About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, we help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.

Rovo at Work: AI agents in action

Meet the next evolution of teamwork with Rovo at Work—spotlighting Atlassian’s AI agents in action. See how AI agents are working alongside humans to transform teamwork—right inside the tools you already use. In this video, you’ll learn: Watch now to see how AI can move your most critical work forward. About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, we help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.

Claude + Miro MCP: Full Tutorial with Claude Code & GitHub

Learn how to transform AI from a tool that just answers questions into an active collaborator that can access your Miro boards to visualize complex codebases and generate working applications. In this tutorial, we demonstrate the power of the Miro Model Context Protocol (MCP) server. We walk through connecting the protocol via the Claude Desktop Connector and showcase real-world engineering use cases, including repository visualization and context-driven app generation.

Attachment deletion schedules: Automatically remove attachments to manage storage | What's New

Attachments often contain sensitive information — and keeping them longer than necessary can increase risk and storage costs. Attachment deletion schedules let admins automatically delete attachments from closed and archived tickets based on flexible conditions like ticket age, group, tags, or brand. This helps teams maintain control and simplify security—automated attachment management reduces manual work while keeping your Zendesk workspace secure, auditable, and compliant.