Teams | Collaboration | Customer Service | Project Management

Conversations with Zendesk: Agent experience

Brands like OneSkin, Affirm, Medline Industries, LP, and @Lovevery use Zendesk to lend a helping hand to their customer service agents by: 🤯 Taking away busy admin work🥳 Enhancing productivity🤩 Making agents feel empowered Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Jira Align Product Overview | Jira Align Product Demos | Atlassian

Jira Align connects the work that IT, Dev, and business teams are doing with the organization’s goals and objectives, enabling executives to fund, manage, and execute their portfolio of projects with an outcomes-based approach. Watch this short overview video to get a deeper understanding of why companies use Jira Align to power their enterprise agility.

Understanding the shifting priorities of IT leaders I Conversations with Zendesk Podcast

💡 On this episode of #ConversationsWithZendesk, we’re joined by Paulette Chafe, head of consumer insights and research at Zendesk. ⚡️ In our discussion, Paulette shares insights about the integration of AI in customer and employee experiences and how technology is rapidly reshaping the business landscape. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.