Teams | Collaboration | Customer Service | Project Management

View AI agent conversations as tickets in Agent Workspace | Zendesk demo video

Give your team full visibility into AI-powered conversations within Agent Workspace and Support. Previously, AI agent conversations were only briefly visible in Admin Center. Now, every AI conversation becomes a ticket at the start, visible in Agent Workspace. In this video, we'll show you how to surface these tickets, create filtered views, and explore how these tickets give you deeper insight into your automated resolutions. Ideal for teams scaling support with AI.

Understanding Shadow Payroll & Untracked Work

Are you losing money without even realizing it? In this video, we uncover the concept of Shadow Payroll and how untracked work silently impacts your business productivity and profits. Many organizations focus only on visible tasks but what about the work that goes unnoticed? From hidden hours to unmanaged tasks, this “invisible work” can cost companies thousands every year. What you'll learn in this video.

Miro AI Slides: From Prompt to Presentation in 120 Seconds

Spending hours formatting slides is the old way. In this video, we show you how to generate a full presentation in Miro in under two minutes using AI, including how to write prompts that actually give you great results, generate custom images, get expert feedback from AI Sidekicks before you present, and import existing PDFs to build on. Your next deck starts here. Subscribe for more tips that help you work faster and smarter in Miro.

View AI agent conversations as tickets in Agent Workspace | Zendesk demo video

Give your team full visibility into AI-powered conversations within Agent Workspace and Support. Previously, AI agent conversations were only briefly visible in Admin Center. Now, every AI conversation becomes a ticket at the start, visible in Agent Workspace. In this video, we'll show you how to surface these tickets, create filtered views, and explore how these tickets give you deeper insight into your automated resolutions. Ideal for teams scaling support with AI.

Connecting Strategy to Delivery: How Government Agencies Use Asana for Strategic Planning

Every year, government agencies set ambitious strategic plans, but executing them across departments, programs, and funding cycles can be a challenge. Learn how Asana helps leaders connect strategy to execution in one secure platform powered by human and AI collaboration. Chapters: Resources.

Intent quality recommendations: Improve performance with in-product guidance | What's New

Continuously improve intent performance with clear, in-product guidance. Intent quality recommendations in Intelligent Triage surface signals that help you spot weaknesses, low-confidence predictions, overlapping definitions, and other issues affecting accuracy. Review qualitative insights, understand why predictions may be underperforming, and take guided action directly in context—so your routing and automations stay reliable as your business grows.

Asana CIO Saket Srivastava on AI Teammates

"AI only has access to what it needs." Our CIO, Saket Srivastava, is breaking down why are the answer to the security concerns every tech leader is facing. Built on the principle of least privilege access, these agents only see the data they need to get the job done. Greater productivity. Greater security. Greater growth. Go meet your AI Teammate, today!