Teams | Collaboration | Customer Service | Project Management

Copilot similar tickets: Help agents find similar tickets faster | Zendesk Product Spotlight As an agent, when you’re stumped trying to solve a ticket, it can be super helpful to see how your teammates have handled similar tickets in the past. The copilot similar tickets feature helps agents find similar tickets to the one they're working on. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

In our recent session, "Creating a Purpose-Driven Workforce: Aligning Corporate and Employee Values," where top industry experts shared valuable strategies on building a values-driven work culture that enhances motivation, resilience, and overall engagement. What You’ll Learn: Meet the Experts: This session provides valuable insights on how aligning values within your organization can drive performance, satisfaction, and long-term success.

Join Lotte, Chief of Staff at Miro, as she walks through how her team uses Miro to plan the Summer Leadership Forum for Miro’s top 70 senior leaders. From choosing the perfect venue to drafting the agenda, Lotte demonstrates how Miro’s Offsite Planning template streamlines the entire process. With features like Dot Voting for speaker selection and Miro AI for post-event insights, Miro makes offsite planning seamless and collaborative. Whether you’re organizing a leadership forum or your next team event, Miro helps turn big plans into actionable outcomes.

Think you know Workstatus? Think again! IT project managers, here are five must-have features to boost productivity and streamline workflows.

Simpplr's Recognition and Rewards capability unifies recognition and rewards into a single employee platform to boost engagement, performance and culture alignment.

Welcome to the January edition of What’s new in Asana. First, improve team onboarding and collaboration with curated team pages. Next, keep specific custom fields and their values private so only explicitly named members can view or edit them. Finally, create a saved view in capacity planning or workload to see what's most relevant for you and your team.

Struggling to keep your remote team aligned, engaged, and productive? Workstatus is here to make remote work effortless! Track progress in real-time Manage tasks with ease Boost team collaboration & trust Ensure productivity—anytime, anywhere Say goodbye to communication gaps and missed deadlines. With Workstatus, you get a smarter way to work remotely.

Discover how employee wellness programs can transform workplace productivity in this exciting session of The Productivity League by We360.ai. Join industry experts Kannan R, Gokul S, and Abhijit Jagtap as they share insights on best practices, challenges, and innovative approaches to employee well-being. This talk explores how personalized wellness initiatives, work-life balance, and emotional intelligence training contribute to improved employee satisfaction, retention, and long-term productivity.

Jira is the project management tool for teams all across the world. But you may be wondering... what even is Jira?

Simpplr's Newsletter feature makes it easy to create stunning newsletters and gain valuable insights into the content that resonates most with employees.