Teams | Collaboration | Customer Service | Project Management

Today’s ecommerce market is on fire, evolving at a dizzying pace driven by new technology, capabilities, and customer demand. According to Ecommerce News, turnover from online shopping in Europe grew by 13 percent in 2021. And the popularity of ecommerce is set to continue as new technologies and platforms create exciting opportunities for retailers and shoppers.

Jira Product Discovery helps teams prioritize, collaborate on, and deliver new product ideas – all in Jira. This short video walks through how to get started.

What is Workativ? Workativ is a FREE no-code SaaS platform for companies to quickly build, automate, and deploy conversational AI chatbots with app workflow automation out-of-the-box in less than 60 mins. No coding is required. Workativ differentiates itself by focusing on employee IT & HR support for digital and hybrid workplace transformation. Along with the chatbot, Workativ has a powerful app workflow automation engine and out-of-the-box automation marketplace with prebuilt bots and 600+ pre-built app workflows for the chatbot.

Zendesk's AI tools help newly hired customer service agents get up to speed. Zendesk's AI tools help service teams smash context-switching, which causes lulls in productivity. #ConversationsWithZendesk

In this video, you will learn all the key components to see if you are ready to make the move from live chat to messaging. Watch this step by step tutorial to learn about key differences, determine your eligibility, plan your rollout, and communicate the impact to your organization.

Ready to learn about the benefits of Agent Workspace? In this video, you will learn about the basics of agent workspace, how it can help your agents provide better customer experiences and have richer conversations, and how to prepare for your move today. Timestamps.

Discover how StrategiQ, a UK-based digital marketing agency, overcame growth challenges and adapted to remote work with Scoro. With over 20 tools considered, only one provided the end-to-end work management solution to fuel their ambitious growth plans. StrategiQ's Operations Director, Tyler Webb-Harding, shares how Scoro helped the agency track project profitability, resource utilization, and real-time collaboration during the national COVID-19 lockdown.

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Make smart product decisions, align your team, and tell a compelling product story with Craft.io - the end-to-end product management platform with best practices built-in.

Welcome to the March edition of What’s New in Asana! This month is all about Asana’s native time tracking. First, plan and monitor the time spent on different projects by tracking estimated and actual time on tasks. Manually enter time or start and stop a timer to record actual time spent on a task. With subtask rollups, the time you track on subtasks will automatically roll up to the parent task.