Teams | Collaboration | Customer Service | Project Management

Automate Workflows with Triggers and Actions

Looking to supercharge your productivity in Scoro? Check out our comprehensive video on triggers and actions in Scoro. With the help of triggers and actions, you can easily automate parts of your workflows and set up custom notifications to stay on top of your daily tasks. You can create different rules with the simple logic of "When this happens and these conditions apply, then do that". It helps you to automate repetitive tasks and save time. This in turn increases your own efficiency as you can focus on the important tasks while automations take care of the mundane ones.

Track Metrics That Matter with Real-Time Reports

Reports library is the quickest way to find the essential metrics you can monitor to optimize your business performance. In this video you'll discover expert-built templates for productivity, utilization, revenue, cost, profitability, and sales reports. Watch this video to explore the valuable insights each category holds!

Fall in love with personalized conversational experiences

Building relationships through conversations and customer experience is key. 68% of customers expect personalized experiences, while 71% demand natural conversations. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

5 tips to improve external communication with Slack

Learn 5 tips to communicate more effectively with external teams and partners with Slack by bringing everyone together (via Slack Connect), collaborating in real time with files, threads, huddles and emojis, never forgetting a task with reminders and saved items, speeding up collaboration with 3rd-party integrations and keeping everything open and secure. ABOUT SLACK: Slack is a productivity platform for business that connects people to the information they need. By bringing people together to work as one unified team, Slack transforms the way organizations communicate.