Teams | Collaboration | Customer Service | Project Management

✅ This video discusses some of the common mistakes Zendesk users make when it comes to routine maintenance and how to repair them. ⏳ Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

From greeting your customers to solving their most complex issues, learn how CSM can transform your customer service into a powerhouse of efficiency, personalization, and satisfaction. 💼

If your organization already uses Jira for software development or project tracking but lacks a service desk, then this is perfect for having the best of both worlds. The InvGate Service Desk and Jira integration allows you to add a help desk to your Project Management and software development tools in just a few clicks. As a result, you'll be able to link any Jira issue to a service desk request, allowing quick access to detailed and real-time information on the Jira issue directly from InvGate Service Desk – avoiding having to go back and forth between solutions.

Another Slack hack … or Shlack, if you prefer. Set up keyword notifications to stay on top of important projects, or just be the first to know when there’s pizza for lunch. 🍕

Step up your Miro game by mastering the use of templates! This video is a deep dive into the world of Miro templates, showing you how to select, customize, and effectively use them for various projects and workflows. Whether you’re managing a team, planning a project, or organizing information, our guide will help you leverage Miro’s templates for maximum efficiency.

There are scientifically proven techniques to boost your productivity. Pomodoro timer is a proven and renowned technique to help you #focus Do you adopt any techniques to boost your productivity and quality of work? Let us know your thoughts in the comments section.

Notifications: off. 🔇 Out of Office status: on. 😌 When you have to step away from work (like for a vacation or personal leave), you can set an out of office status to let your coworkers know how to get work done or who to contact while you're gone.

Dive into the world of sophisticated diagramming with Miro's seamless integration of open-source tools: draw.io, PlantUML, and Mermaid. This video is designed for professionals and teams who want to enhance their diagramming capabilities, offering comprehensive insights into creating network diagrams, sequence diagrams, class diagrams, and more within Miro's collaborative platform. From straightforward interfaces to intricate designs, we cover the essentials to harness the power of these integrations effortlessly.

Appy Hours is an Atlassian Community monthly event where 4 Marketplace Partners go head-to-head for the title of Best App Demo.