Teams | Collaboration | Customer Service | Project Management

On-premise instant messaging is a business communication solution that is hosted and managed on an organization's own servers or private infrastructure instead of a third-party cloud. It allows businesses to keep complete control over their messages, files, and communication data while maintaining better security and privacy. This guide explains how on-premise instant messaging works, its benefits, key features, challenges, and how to choose the right solution for your organization.

A HIPAA compliant messaging app is a secure communication platform that encrypts Protected Health Information (PHI), enforces access controls, maintains audit logs, and supports HIPAA compliance through a Business Associate Agreement (BAA). Unlike consumer messaging apps such as WhatsApp, iMessage, or SMS, HIPAA compliant platforms are designed to protect patient data and reduce compliance risks.

It is one of the most frustrating paradoxes in professional services. Your team is working around the clock. Calendars are packed. Slack is buzzing. Everyone is exhausted. Yet when the quarter closes and financial results arrive, the story is different. Profit margins are thin, flat, or shrinking even with high billable work. The most profitable agencies are not the busiest ones. They are the ones who clearly understand how time, effort, and resources convert into revenue.

Great ideas can start with a random spark at 2 a.m., grow through a planning session with ChatGPT, or take shape in a brainstorm with Claude. AI helps you plan, but getting that plan into Trello has always been a manual, momentum-killing process. Today, that changes. Trello now uses MCP (a shared standard that lets AI tools talk to apps like Trello) to connect with assistants like Claude, ChatGPT, Gemini, and Cursor. That means you can manage your boards, lists, cards, and checklists just by asking.

Enterprise AI pilots are stalling in every industry I work with, and the buyers themselves can tell you why. They aren’t buying AI capability. They’re buying organizational trust at scale, with the least possible integration debt. The vendors still selling capability to IT leaders are losing deals to the vendors selling trust.

Learn what employee productivity really means, the metrics leaders track, and a step-by-step framework to measure it accurately.

Each quarter, we ask some of our R&D teams to take a week away from the day-to-day to experiment and innovate on AI. We call this AI Builders Week, and it helps fuel our AI transformation. In past quarters, we’ve focused on building for individual workflows — how do we each get faster and more productive by inserting AI into different parts of our daily to-dos?

Tomer Cohen spent 14 years at LinkedIn, six of them as Chief Product Officer. At Canvas 26, he discussed the rise of the full-stack builder — what it means for roles, org charts, and coordination — and named the collaboration challenge nobody has cracked yet. In fall 2022, Tomer Cohen sat in a conference room in Redmond and watched a demo of GPT-4 — several months before the rest of the market would see it.

This August, we are focusing on removing administrative friction from your day-to-day operations and helping your team work more smoothly. We’ve further improved ELI – our AI-powered assistant – and recently held a webinar where we demoed its newest capabilities now available to you.

An attendant console for Microsoft Teams is a dedicated call-handling interface that lets receptionists manage high call volumes directly inside Teams. It combines caller identification, directory search, real-time presence, calendar visibility, and one-click transfers in a single view, so front-desk teams can connect each caller to the right person on the first try instead of searching across three or four separate windows.