Teams | Collaboration | Customer Service | Project Management

I spent years managing client services teams before I joined Teamwork.com, and software implementation projects were always the ones that kept me up at night. A go-live date would slip, a consultant would get double-booked across two rollouts, and the billable hours nobody logged would quietly eat the margin. Most of that chaos came from running implementations across a spreadsheet, a time tracker, and a separate billing tool that never talked to each other.

Can workforce data actually help businesses grow? With work intelligence, organizations can transform everyday work data into actionable insights that improve productivity, workforce planning, and overall business performance. In this blog, you’ll explore how the workforce intelligence tool works and how it helps businesses turn work data into measurable outcomes. Let’s go!!

HR helpdesk automation is the use of AI agents, workflow automation, and self-service tools to resolve employee HR queries — leave balances, payroll status, benefits questions, policy lookups — without manual intervention from an HR team member. Instead of employees emailing HR or waiting in a ticket queue, automated systems route, answer, or fully resolve requests through chat, a self-service portal, or integrations with HRIS and payroll systems.

Monday morning shows up, your calendar's already full of meetings, and your to-do list is quickly turning into a novel. You know what needs doing, but what you don't have is fifteen free minutes to figure out when. That's the gap our AI Teammate, Scout, just stepped in to fill. Meet Plan my week, Scout's newest job and the fastest way to turn a pile of tasks into an actual, workable schedule.

To be clear from the outset: this guide is about reserving people and time for probable client work, not building oil and gas pipelines. If you plan projects for a living, "pipeline" means the deals moving toward a yes, and the work you'll have to staff the moment one lands. According to Teamwork.com's own product data, only 42% of expected work is mapped to a plan before it's confirmed, which leaves a lot of resourcing to guesswork.

Data sovereignty is the principle that data is subject to the laws and regulations of the country in which it is collected, stored, or processed meaning a government has legal authority over any data that exists within its borders, regardless of where the organization that owns the data is headquartered.

How Rippling and Xero AU payroll integrations eliminate the manual work from every pay cycle.

In June 2026, our community published 194 new templates to Miroverse. Creators leaned into big moments and everyday workflows alike — from World Cup-themed sweepstakes and retros to AI adoption playbooks, workshop briefing tools, and agile health checks. Miro Flows showed up throughout the month, powering everything from workshop briefing summarization to career-in-innovation workshops. Below, you’ll find the top templates and creators from June 2026 — plus an AI workflow spotlight.

Track billable hours, manage projects, and boost productivity with freelance time tracking software. Automate time logs, generate accurate reports, and ensure every minute of work is recorded efficiently.

In today’s digital workplace, employees connect USB drives, external hard disks, Bluetooth headsets, and other removable peripherals to their workstations multiple times a day. This kind of convenience keeps work moving. But it also opens a door that many organizations never think to lock. A single unchecked connection can turn a routine task into a serious security incident. Most IT teams only realize the gap exists after something has already gone wrong.