Teams | Collaboration | Customer Service | Project Management

Workplace communications can be fraught with difficulties. Office politics, personality clashes, and other factors can mean that communications can sometimes break down. When communication breaks down, it can have negative effects on productivity and efficiency for teams and the business as a whole. What can you do to avoid potential issues? How do you ensure that communications remain as positive as possible and that staff remain on good terms and work towards common goals?

In today’s world, how we manage projects shapes how we get things done. As we go into 2024, lots of organizations – about 70% – think that managing projects well is really important for their success. This blog post talks about seven crucial changes happening in project management. From using smart technology like AI to making remote work easier, these trends are changing how projects are planned and finished for the best results. Let’s dive in.

Decision fatigue is incredibly common and surprisingly draining. Here’s why it happens and how you can reignite your energy and focus.

The Knowledge Centered Service – also known as the Knowledge Centered Support or the KCS – is a methodology and set of practices designed to integrate knowledge creation and maintenance into the daily workflow of an organization. Through active collaboration between teams and continuous knowledge capture, it helps improve the efficiency and effectiveness of customer support and Service Management functions.

Students of today have been brought up in a digital-first world. Not only are they used to instant messaging and chat, but also expect it as an integral part of technology they use. By integrating solutions that enable instant communication via chat for students, universities can meet these expectations head-on.

Balancing production demands with employee well-being is no easy task — but it’s a puzzle many leaders are looking to solve. In a recent interview with Shawnee Irmen-De Anda, Chief People Officer at ThriveWorks, we discuss how human resources departments are leveraging employee experience technology and partnering with product teams to foster a more supportive, productive and inclusive workplace.

This year, Miro’s community of over 1,600 Miroverse Creators contributed 1,000+ templates, building a library of 3,000+ contributions. Miroverse contributors generously share their expertise through templates, demonstrating proven workflows, frameworks, and activities built in Miro. It’s clear that Creators’ generosity provides inspiration and helps us jump-start our work — but what’s in it for them? What value do Creators get from sharing the ways they work in Miro?

If managed correctly, time is the difference between a profitable or unprofitable agency, a happy or unhappy workforce, and healthy or unhealthy client relationships. It’s safe to say time is the heartbeat of what you do, and what we do at Teamwork.com So to help make logging time as intuitive, quick, and painless as possible, we’ve rolled out 6 improvements with exactly this in mind!

In this article, we’ll start by examining examples of mock organizations that have effectively adopted Enterprise Service Management across various business functions. Later on, we’ll delve deeper into the extensive benefits it can bring to your operations.