Teams | Collaboration | Customer Service | Project Management

It’s a surprise to most people that the majority of embedded chat is not end-to-end encrypted (E2EE). And that’s perfectly understandable. You’d automatically think that a healthcare insurance firm would provide its customers with E2EE webchat. Or that when you’re in your bank’s app, the live chat would be E2EE. But it’s generally not the case. Test it out now - open your banking or healthcare app and ask if the live chat is end-to end encrypted.

Leading technology marketplace G2 rated Insightful no.1 for usability, implementation, adoption, relationships, results, and most likely to recommend.

Why everyone on your sales team will benefit from our app’s great features.

One of our promises at Wire is to provide the most secure and user friendly communications platform. Today, we’re proud to announce the first phase in our latest efforts to bring data privacy to a broader group of people through accessibility improvements to our UI. We love user feedback, and these improvements were partially inspired by our users’ inputs and our commitment to following accessibility standards.

This month we’re doing it short and sweet! We’ve got a few usability improvements lined up for you that are small in scale but big in value if you’re an avid daily user of Scoro. Here’s what’s updated in Scoro.

The G2 Summer 2022 performance awards are out; and Vivantio has yet again been recognized as a High Performer in the ITSM, Help Desk and Service Desk categories across the US, UK and European markets. G2 awards are amongst the most coveted in the software industry since they are based on the real user reviews and are backed up by a robust scoring framework across multiple KPIs.

This summer, we’re excited to announce the results of the latest G2 software review, which see Scoro coming in hot with 20 awards across eight categories and two top badges. This recognition from G2 reviews reflects Scoro’s breadth of capabilities and increasing market presence within the B2B industry. Let’s take a look at the highlights.

We’re excited to announce that we’ve raised $35M to provide engineering teams with fantastic notification infrastructure! The round was led by GV with participation from our existing investors at Bessemer Venture Partners and Matrix Partners. “Courier is building the future of notification infrastructure. The company has a fast-growing set of customers with a need to provide the best possible notification experience.

Coming from a traditional office environment, the ways of working tend to approximate in-person rituals. As the common adage goes “we want what we can’t have.” When you’re in the office together, the hierarchy of communication usually goes something like this: in-person > video > audio > text. But when you take a team and spread them across the world, a preference for synchronous, in-person conversations can drastically slow down collaboration.

Data from the work management platform shows how reducing hours to a 4-day work week might not be as hard as people think – if the working processes follow Scoro has today announced it is moving all 140 staff to a 4-day work week, with no compressed hours and no change in salary.