Teams | Collaboration | Customer Service | Project Management

June 2025 Version Update: ELI Insights & Enhanced Project Metrics with Trends and Alerts

Hold onto your hats because this month’s update is a big one! From a brand new skill set for our AI-powered smart companion ELI to enhanced project metrics with trends and alerts, and a redesigned task list that speeds up your everyday work – everything in this update is built to remove friction and help your team move faster and stay informed.

What is Grapevine Communication: Types, Examples

Have you ever heard rumors about promotions, layoffs, or policy changes before an official announcement? It is an impact of informal, grapevine communication. Businesses, whether SMB, MNC, remote, hybrid, or in-house teams, have dedicated formal communication channels, like email, Slack, and Microsoft Teams. These office rumors can boost morale and even create confusion among the team. For example, a rumor about a promotion or layoff can create unnecessary confusion and anxiety among teams.

Healthcare employee engagement: 5 steps to reconnecting your workforce

A silent crisis has been unfolding in healthcare organizations across the country. By 2027, almost one-fifth of the total nursing workforce plans to leave. Physicians and essential support personnel are likewise streaming through the exits — disillusioned and burned out. This exodus threatens patient outcomes, safety, and operational stability.

End-to-end encryption

End-to-end encryption (E2EE) is a foundational feature for secure digital communication, ensuring that servers can never see your conversation data - even if breached or legally forced. Unfortunately, it’s a term that has been repeatedly distorted - Microsoft Teams claims to be end-to-end encrypted when in practice support is partial at best. As more enterprise tools add E2EE to their feature list, it's important to unpack what that claim actually entails — and what it doesn't.

How to Manage Software Licenses with a Software Metering Audit (and Why It Matters)

Managing software licenses shouldn’t be a guessing game. With rising IT costs and stricter compliance demands, visibility into software usage has become essential — not optional. Software licensing is one of the most controllable areas of IT spend, yet it’s often overlooked due to a lack of usage data. That’s where software metering comes in.

The 10 Biggest Benefits of Time Tracking Software

A recent survey on employee theft found that 24% of workers have committed time theft by claiming they worked more hours than they did, taking longer breaks than are allowed, or asking another employee to clock in or out for them. These employees were adding 4.5 hours that they didn’t work to their timecards each week. Think about that for a moment.