Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Me, we, & world dimensions of employee experience with Nell Derick Debevoise

This episode features an interview with Nell Derick Debevoise, Founder of 3D Performance. In this episode, Amanda sits down with Nell to discuss purposeful leadership, implementing a growth mindset, and the Me, We, and World dimensions of employee experience.

Secure live chat: 4 ways to safeguard your conversations

Secure live chat solutions are becoming powerful channels for businesses to connect with customers and deliver quick, efficient support and problem resolution without risking data exposure. Often, customers tend to provide sensitive personal information over chat. However, the threats of data breaches are becoming increasingly prevalent, putting these data at risk. As studies suggest, in 2023, five accounts are leaked every second.

Step-by-Step Guide: Creating a Free Business Email Address

Establishing a professional online presence is crucial for any business, no matter the size. One of the key elements of credibility and professionalism is a dedicated business email address. While free email services have been available for personal use for years, they can also serve as a cost-effective solution for small businesses and startups to create a professional business email address despite online collaboration tools.

How to Encourage Participation in Virtual Meetings

Virtual meetings have undeniably improved workplace communications. With so many remote team communication tools with advanced features like Q&A, breakout rooms, chat, reaction icons, virtual whiteboards, and so on, it has never been easier to ask questions and seek ideas from meeting attendees. But, think back to your virtual meetings this week. How many of them were successful? Are awkward silences the norm in your meetings?

Say hello to Slack Sales Elevate

Introducing your new sales productivity game changer, designed to take your team's deals and productivity to new heights. Slack Sales Elevate brings the power of Sales Cloud into Slack to help sales teams get even more out of their people, processes and real-time CRM data — all in one place. Automate work, save time, increase visibility, and close deals faster than ever with Slack Sales Elevate. Get started today at slack.com/solutions/sales.

How one team in Atlassian uses Jira Product Discovery: Part 1 - Idea Triage | Atlassian

Jira Product Discovery is a prioritization and roadmapping tool built for product managers. Over the past year, Edmund Munday, Senior Product Manager for Bitbucket, and his team have been reworking their product management processes using Jira Product Discovery at the core of their workflow. In this first video, Edmund walks through the first stages of the overall product management process.

10 Tech-Enabled Productivity Hacks: Making Smart Work a Reality for Your Employees

There are only so many hours in a day, and much of our time is spent trying to achieve too many goals at the same time. A Pew survey found that 52% of US-based respondents usually try to multitask and tackle two or more responsibilities simultaneously. This shows the size and scope of our workloads and the pressure we experience to fulfill them.

What is Document Conferencing?

In today’s business climate, workflows should start transitioning to digital. It’s because change is demanding immediacy — in plans, processes, actions, and results. With complex business information, tight deadlines, and the pursuit to remain competitive, businesses need reliable telecommunication technology. Various electronic conferencing services are now available for team meetings, structured meetings, events, and even document collaboration or document conferencing.

How to Maximize Collaboration in Teams' Virtual Meetings with a Sharing Canvas

Collaboration and communication in many workplaces post-pandemic have been made possible by productivity tools and software that connect individuals who are otherwise physically apart. One such tool is Microsoft Teams, which is a cloud-based tool that empowers its users to collaborate on a department- and project-basis. Its steady increase in active users since the pandemic speaks of the tool’s efficacy in streamlining all workflows of an organization, especially collaboration and communication.