Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

SaaS Content Marketing: How Chanty Got from 0 to 10K Leads (Step-by-Step Guide)

In this article, I’m sharing the exact steps we took to get our Chanty website from 0 to almost 400K visits and from 0 to 10K leads in two years. I know, the numbers aren’t too impressive. It’s not like saying, “I got from 0 to 125 million visitors in a few months.” But hey, we are talking bootstrapped here, and many of the B2B SaaS consultants and founders I know would give their arms to see their 10K goal hits in their reports.

Workplace solutions for the next pandemic: Loneliness

Loneliness at work has become a growing crisis. As people juggle remote, hybrid and in-person setups, feelings of isolation can creep in — even in busy environments. Creating meaningful connections in the workplace is key to fostering belonging and supporting both individuals and teams.

Insights from the Ragan Future of Communications Conference: 5 takeaways to revolutionize your internal communications

I’m fresh from the Ragan Future of Communications Conference, and I have to say it’s always refreshing to gather with other internal communicators. The unspoken sense of shared experience can be felt from the start.

Don't miss these 10 features in your business continuity communication tool

From cyberattacks to natural disasters and global supply chain disruptions, a single incident can wreak havoc—bringing operations to a halt, compromising sensitive data, and severely impacting a company’s bottom line. Worryingly, Resilinc reports that– Supply chain disruptions increased by over 30% in the first half of 2024 compared to the first half of 2023.

How to create a project timeline in 7 simple steps

Wondering how to transform your project management game? Learn how to streamline your tasks and dependencies by creating an adaptable project management timeline that's suitable for any industry and profession. Managing a project? Viewing work in a timeline—instead of a spreadsheet or disorganized to-do list—is one of the benefits of project management. A timeline can show you how all the pieces of your plan fit together. So, why haven't you made one yet?

How an effective intranet can help you manage crisis communications

When the unexpected strikes — such as a natural disaster or security breach — clear employee communication can mean the difference between a controlled response and widespread confusion that harms trust and disrupts business operations. The right technology and strategy for crisis communications are essential to support employees and mitigate risks.

7 PSA Software To Try For Your Agency or Consultancy

Professional Services Automation (PSA) software helps businesses streamline project management, resource planning, invoicing, and financial tracking. It’s an essential tool for firms relying on service delivery, such as consulting, IT support, design, or marketing, by centralizing operations and minimizing inefficiencies. Below is a comparison of 7 top PSA tools designed to optimize your business processes.

7 reasons to use out-of-band communication for safe and reliable messaging

Did you know end users reported 1.9 million unique cyber threats in 2023, leading to business interruption and revenue loss? Due to this rise in cyber-crimes, many leaders have adopted OOB or out-of-band communication. This communication method occurs outside an organization's primary network, facilitating secure communication and collaboration when main channels are unavailable or compromised. Many modern and secure collaboration tools make this possible, eliminating compromised or unavailable data.

Why intranets fail reason #7: Insufficient analytics hinder actionable insights

Intranet analytics aren’t just numbers — they’re the vital signs of your platform’s health. A thriving intranet keeps employees connected, informed and engaged, making it central to the digital workplace. But getting it there requires more than simply setting up an intranet and hoping employees use it. For intranet program managers, the challenge lies in understanding what’s working, what’s not, and how to make improvements that truly matter to employees.