Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Leveraging the System of Work | Scaling Enterprise Agility | Atlassian

Join Atlassian’s Global Head of Strategic Alliances, Alexis Williams, and Accenture’s Senior Managing Director, Max Furmanov, where they will share critical insights around working backwards with clients from their transformation program objectives to help drive higher outcomes. Filmed onsite at AWS re:invent in Las Vegas.

Stage Gate process: How to prevent project risk

The Stage Gate process divides your project into stages and gates, which serve as progress checkpoints. You can use this methodology to prevent project risk and streamline communication. Plus, learn how to use the Stage Gate process to clarify project tasks and improve project outcomes. The Stage Gate process prevents project risks by establishing areas for review at every stage of the project lifecycle. It is most commonly used in product development to ensure products are at their best before launch.

Get motivated: 10 tips for finding motivation at work

Motivated people are happier and more productive at work. If you’re trying to build your motivation levels, you don’t need to listen to a motivating podcast—what you need is clarity. When you understand the impact of your work, you’re more motivated and ready to get work done. In this article, you’ll find tips on how to get and stay motivated as an individual team member and manager. Let’s face it—it’s unlikely you can make every day at work be your best.

AI Agents in HR: Use cases, benefits, and future

Since the global pandemic, almost every fabric of the workplace has changed. Today, remote and hybrid setups have become the norm, and employees worldwide expect better support, flexibility, and personalized experiences from their workplaces. In this whirlwind of change, HR teams are now tasked with meeting these growing demands and providing efficient employee support.

4 easy steps for creating an effective knowledge base

A knowledge base is an internal or customer-facing library dedicated to a specific topic, product, or service. The goal of a knowledge base is to be a repository of information for those who are learning about a topic, so they can find the information they need. Knowledge bases can help customers find answers to questions they have, which helps minimize customer service requests. Learn how to increase customer satisfaction by following four easy steps.

Practical innovation: How operations leaders see AI adoption

As technology evolves and AI creates new ways to innovate and streamline work, operations professionals find themselves at a crossroads. AI isn’t just a concept—it’s changing how organizations work, right here, right now. But there are two sides to the coin. While AI presents unprecedented opportunities, it also comes with challenges.

Munich Security Conference 2025: Secure, Sovereign, and Digitally Connected Europe

The Munich Security Conference (MSC) 2025 convened world leaders, policymakers, and security experts in a crucial moment for global stability. Against the backdrop of geopolitical realignments, emerging technological challenges, and the growing need for digital sovereignty, this year’s discussions were centered on fortifying Europe's strategic independence, enhancing transatlantic cooperation, and embracing technological resilience.

Is your organization NIS2 compliant?

Is your organization NIS2 compliant? Spoiler alert: if you haven't gone through a specific NIS2 alignment process, then the answer is probably no. With the introduction of the NIS2 Directive, organizations across industries, including those managing critical national infrastructure, are under increasing pressure to upgrade their security measures. It’s crucial that organizations take active steps toward compliance now to protect their operations and secure internal communications.

How IT executives' play a key role in effective teamwork (new research)

As an IT executive, you’re at the core of the company’s collaboration, working at the intersection of people, processes, and product. And more than likely, you’re not doing it alone. To better understand the IT leader’s pivotal role in driving innovation and operational efficiency across the company, The Work Innovation Lab, a think tank by Asana, recently surveyed and interviewed IT professionals, including top execs from industry leaders like Google, Slack, and Okta.

To-do list trickledown: How to stay organized and keep your team on track

You’ve settled into your workspace, a steaming cup of coffee in hand, ready to dive into the strategic plan your boss eagerly awaits. But just as you begin – Ping. A Slack message from your finance partner: “Don’t forget to send budget requests by EOD.” You barely process this before – Ping. An email from your dentist’s office reminding you to schedule your biannual cleaning. You take a breath, but – Ping.