Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

The secret to great group dynamics

Learn how group dynamics influence team collaboration, communication, and productivity. This guide explores the stages of group development, signs of negative dynamics, and how to evolve from a group to a high-performing team. Discover how to identify, improve, and lead effective group interactions that align with shared values. Whether you’re a first-time project manager or an experienced team lead, we all have one thing in common: we want the people we’re leading to do well.

How we're building a Marketing AI strategy that actually works

Like many marketing leaders, my journey with AI began with excitement and experimentation. Our team explored various tools, with each member finding their own way to incorporate AI into their workflows. We witnessed productivity gains, but also encountered challenges: conflicting outputs, disconnected workflows, and uneven adoption across the team. This fragmented approach—what I've come to call the "AI Wild West"—is where many organizations find themselves today.

10 Best Communication Tools to Ease the Project Management Process

“Wait, what are we even doing again?” If you’ve worked on a project, you’ve probably heard that question more than once. It usually shows up right in the middle of complete chaos. Budget bills are piling up. Timelines stretching. Markets shifting. Resources shrinking. Research everywhere. Notes floating around like confetti. All of it was somehow connected and barely held together. Then someone new joins the call and asks that one question.

Prototyping with AI in Miro: Fast, Smart, and Easy!

Bring ideas to life faster with Miro Prototyping—no design tools or dev work required. In this 2-minute walkthrough, Rosalba Giuffrida, Group Product Manager at Miro, shows how she turns static screenshots into testable, interactive prototypes using AI. Whether you're working on websites, apps, or early product concepts, Miro Prototyping makes it easy to: Built for product managers, designers, and cross-functional teams working fast and iterating early. Give it a try — Miro Prototyping is free during Beta.

5 Essentials of a Modern Crisis Communication Plan in 2025

A crisis can hit an organization in a matter of minutes and cause significant damage if not addressed effectively. The true test of resilience lies in how well you can manage its impact, minimize damage, and recover. To do so organizations must be equipped with a clear action plan and be able to respond swiftly. In this article, we will explore some of the key components of a robust incident response framework that will help you immediately action effective mitigation strategies.

End-to-End Encryption (E2EE) risks on WhatsApp

Have you seen the latest message from WhatsApp about their end-to-end encryption? It links to their Help Center, where they claim that privacy and security are “in their DNA.” Sounds reassuring…maybe too reassuring. But what does WhatsApp’s end-to-end encryption really cover? And more importantly, what does it leave exposed? Let’s unpack the fine print and highlight the key things users should watch for when it comes to protecting their data and privacy.

7 Communication Tools for the Workplace to Simplify Your Team's Workflow

First, there was silence. Then came the “ok.” No more chatter over coffee. No quick whispers from the next desk. No nervous laughter before stepping into a manager’s office. Just screens. Just tiny icons with frozen expressions, or none at all. The shift to remote and hybrid work flipped the workplace upside down. Nearly five years in, we’re still adapting to a world where connection happens through pixels, not hallways.

New Templates in Miroverse - May 2025

As summer approaches, Miroverse Creators show no signs of slowing down. Nearly 100 new templates were added in May alone! From agility workshops to tarot retrospectives, the range of frameworks continues to impress. We’re constantly inspired by your creativity, and can’t wait to see what fresh ideas the coming months will bring.

AI & Innovation for Future Businesses with Microsoft and M-Files

On April 10, 2025, leading experts and innovators gathered in Stockholm to explore how AI and innovation can shape the future of businesses. The event, sponsored by Microsoft and M-Files, featured a series of inspiring presentations and discussions on how AI can act as a catalyst for growth and efficiency. AI as a Catalyst for Growth One of the most prominent conclusions from the event was that AI has the potential to exceed expectations and create significant value, especially for larger companies.