As cool as it would be to open a magic room and have an exciting new product waiting for you, reality just doesn’t work that way. Developing a successful product takes effective planning, research, lots of work, probably some arguments, and learning from your inevitable wrong turns. And, just like your agency doesn’t jump into projects without a plan, you can’t develop new products without a process (well, you can, but it won’t be pretty).

Halo hosted its inaugural Orbit conference, welcoming 150 partners at the McLaren Technology Centre – an exclusive privilege thanks to our Official Technology Partners at McLaren Racing. In the spirit of transparency, CEO Paul Hamilton guided partners through our philosophy, major company updates, stats and financial figures, paving the way for a deep dive of HaloITSM, while HaloPSA and HaloCRM showed how we are revolutionising the service delivery of MSPs and customer service respectively.