Teams | Collaboration | Customer Service | Project Management

Courier One-Time Send is here - for everybody

We are excited to announce the official launch of One-Time Send, a powerful feature designed to simplify and expedite the process of sending one-time notifications through Courier. It's one piece of a web app redesign that we started recently (dark mode shown coming soon). Based on invaluable feedback from our customers during the closed beta, we have refined and improved One-Time Send to make it even more efficient and user friendly.

Call queueing: How to manage your call center call flow

There are various reasons why you may need to get in touch with a call center. Perhaps you’ve bought a faulty product and want a refund or need tech support when setting up the new conference call services you’ve recently signed up for. Think back to your last experience with a call center. Did you spend a long time on hold? Did you get connected to an agent who immediately helped with your query?

What is Employee Control: Types of Employee Monitoring and Control Systems.

The biggest challenge any organization is facing in the corporate world is to monitor and evaluate the staff output, presence, and software usage because it is getting difficult to control the staff. That’s why many organizations find deploying Employee Control software to be extremely helpful no matter if you have office-based, hybrid or remote staff. But before we proceed let us first understand what is employee control and why it is necessary. Take a Free Trial.

When "free forever" means "free for the next 4 months"

Last week, the open-core team chat platform Mattermost announced that“Mattermost Cloud Free will no longer be offered after July 26, 2023.” This likely came as an unpleasant surprise to users on that plan, as less than a month before, Mattermost’s pricing page featured the promise that the Cloud Free plan would be“free forever”.

We360.ai Version V2 Launch: The Future of Employee Productivity

‍ We're thrilled to announce the launch of We360.ai V2, the latest version of our SaaS-based platform that empowers businesses to optimize their operations, enhance productivity, and streamline processes. The vision we had two years back in 2021 for our version 1 ‘Black Eye’ was the same; our new version is also poised to revolutionize employee productivity.