Teams | Collaboration | Customer Service | Project Management

time doctor

91% of new mothers have problems returning to work

May 10, 2024 By Time Doctor In Time Doctor
As workplaces change, more and more companies are realizing how important it is to offer strong benefits, especially when it comes to family planning and fertility. Carrot, a top benefits provider, recently did a survey showing a complicated picture: even though benefits have improved, 91% of new mothers still have problems returning to work. The poll also shows how big racial differences are in how ready women are for pregnancy and how their experiences are during and after giving birth.to.
Read Post
teramind

Call Center Screen Monitoring: Use Cases & Benefits

May 10, 2024 By Taran Soodan In Teramind
Today’s average call center interaction doesn’t look how it used to. We expect today’s call center employees to be highly tech-savvy and ready to handle customer issues via phone, email, and live chat. We also require them to have access to sensitive data, which they’ll often pull up on their screens during a call so they can quickly resolve any problems or inquiries.
Read Post
insightful

InsightsAI: Ready for a Fresh Take on Workforce Management?

May 10, 2024 By Sonja Glisic In Insightful
Discover InsightsAI: the latest add-on from Insightful, designed to enhance workforce management with real-time data insights. Find out how the feature can simplify your decision-making process and help you build a more productive and agile workforce!
Read Post
monitask

Employee Experience: Delivering a Seamless Workplace for Your Team

May 10, 2024 By Junun Saleh In Monitask
Have you ever heard the saying, “Happy employees equal happy customers”? That’s what employee experience is all about! It’s ensuring your employees feel good about coming to work and doing their job. When your employees are happy, they do a better job, and that helps your business be more successful. In this article, we’ll talk about how you can make your workplace great for your employees, so everyone can be happy and do their best work.
Read Post
insightful

It Takes 86 Days to Detect a Threat from Within - Here's How Insightful Can Help

May 9, 2024 By Dora Ordanić In Insightful
Explore the dynamics of insider threats, uncovering the motivations and behaviors behind them. Learn how Insightful's PC monitoring screen tools enhance detection and response strategies, empowering organizations to protect their sensitive data effectively.
Read Post
time doctor

London companies are allowing more employees to work from home

May 9, 2024 By Time Doctor In Time Doctor
Recent data from Hays Plc, a prominent recruitment firm, reveals a significant shift in the work patterns of London-based companies, indicating an increasing trend towards fully remote roles. This change is driven by a combination of high living costs in the capital and the attractiveness of London salaries without the associated commute.
Read Post
time doctor

How to manage underperforming employees and retain talent

May 9, 2024 By Time Doctor In Time Doctor
It’s important to deal with bad behavior in a good way to keep the workplace happy and useful. If you ignore or deal with these issues incorrectly, they could hurt the team by making them sad or losing key players. This article discusses realistic ways to deal with underperforming employees in a way that encourages growth and longevity, keeping the workforce strong and motivated.
Read Post

Effective Board Management in Miro: Sharing & Setting Permissions

May 9, 2024 By Miro In Miro
Master the art of board management in Miro with our comprehensive guide on sharing and permissions! This video will take you through the essentials of managing access, controlling permissions, and sharing boards in Miro. Whether you're a team leader, a project manager, or a collaborative group member, these skills are crucial for maintaining control and security over your Miro boards.
View Video

Successfully Marketing with Partner Agencies w/ Sam Dunning

May 9, 2024 By Teamwork In Teamwork
If your agency’s become a trusted advisor to your clients, then you’re probably getting asked for recommendations & advice all the time. I can border on a feeling of frustration if you’ve faced this enough: Can you help with this? Do you know anyone you’d recommend for that? If your clients are asking about other areas where you *can’t* help, you hate to not be able to help. But… What if you could add more value to your clients AND tap into partnerships that could generate net-new clients for your agency?
View Video
Vivantio

Service Management Implementation: Path to ITSM Success

May 9, 2024 By Vivantio Press In Vivantio
Service management implementation plays a crucial role in achieving ITSM success. Organizations worldwide face the challenge of delivering high-quality services efficiently and effectively. That’s where service management implementation comes in. By implementing robust ITSM processes, you pave the way for streamlined operations, improved service delivery, and enhanced customer satisfaction.
Read Post

Copyright © 2026 OpsMatters™. All rights reserved.