Little known fact: the best run agencies use checklists for everything. As the CEO and co-founder of Teamwork, I talk to hundreds of our agency customers every single month. I also used to run an agency myself, so I can tell you with certainty that when it comes to running a successful business, checklist templates are not only a time-saver, but they're also a game-changer.
Are you, like so many other business owners who have been stuck in their mindset, that the best strategy to motivate your employees is to critique their work constantly? That once they’ve finished a project, you should sit down with them and pick it apart? If so, you’re doing yourself and your team a disservice.
In this article, we’ll start by discussing how Buddy Punch — our time clock software for Windows & Mac — can help you increase staff accountability and save time on payroll. Then, we’ll list several other options on the market. Note that employers and employees can use our software not just on their computers but also on their mobile and tablet devices.
Customers want to feel understood and heard, and this requires empathy. People with strong empathic abilities are better at establishing long-term customer relationships. But the problem is empathy can be a difficult skill to teach. Since it’s an emotional subject, it can be challenging to find hands-on learning activities, and you don’t want training to feel too forced or heavy-handed.
For the past years, companies and organizations faced new operational threats and compliance risks, both in their industries and communities. One beneficial strategy to address these matters is through a sustainability lens, or environmental, social, governance (ESG) lens. Businesses and investors have set their eyes on evolving ESG criteria to comply with regulations, and improve their entire operations and performance.
Developing and delivering the best quality products and services is the goal of any product manager worth their salt. And it is high-quality products that lead to sustainable growth and provide value over time. In contrast, poor products are likely to cost customers. Driving this sustainable growth that is vital for businesses to succeed in the long run ultimately comes down to quality. But, how can we measure quality? How much should we invest in quality improvement?
