Teams | Collaboration | Customer Service | Project Management

How a global software provider streamlines web requests with AI Studio

At Intapp, a global software provider serving more than 2,700 firms, web requests ranging from page updates to legal policy changes could carry real weight. Without a reliable way to capture and triage them, even simple requests turned into bottlenecks. Missing information, time zones, and slow triage often stretched quick updates into multi-day delays.

Slack is our platform for innovation and creativity

Whether for cross-training, in the city or even at the club – there is currently no getting around the running shoes from On AG. The success story began in Switzerland in 2010 and has made waves worldwide. This is also reflected in the innovative company’s financials: in the first quarter of 2025, On AG generated over 726 million Swiss francs in revenue – an impressive increase of 43 % year-on-year.

From concept to screen: How KPop Demon Hunters directors used Miro as their collaborative canvas

From two directors to 100+ Sony Pictures Imageworks animators to millions of Netflix viewers — KPop Demon Hunters has become a streaming sensation through an unexpected creative secret weapon: Let’s take a closer look at how Kang and her co-director Chris Appelhans used Miro to turn their original ideas into a supernatural story (and the sensation of the summer).

How Woolworths MarketPlus improved team performance and customer satisfaction with real-time data

Woolworths MarketPlus includes some of Australia’s most recognised marketplace brands including Big W Market, Everyday Market, and Everyday Rewards. With customer service teams spread across Melbourne, Sydney, and a large operation in Manila, maintaining high standards and fast response times is a daily challenge. For Kieran Boyce, General Manager of Operations, surfacing performance data to the right people at the right time was a growing concern.

How CampBrain Cut Reporting Time from Hours to Minutes with FLEXGrid | Vivantio Case Study

Discover how CampBrain transformed its complex, time-consuming reporting process with FLEXGrid—Vivantio’s no-code, drag-and-drop reporting tool. Before FLEXGrid, pulling key insights required advanced SQL skills and hours of manual effort—creating bottlenecks for just a few technical team members. Now, teams across Operations, Business Development, and beyond can build and access reports in minutes.

How Miro boosts speed to delivery for cloud-based platforms at Centrica

Centrica has been keeping the lights on at UK homes since the industrial revolution. But its challenge today is keeping pace with the technological revolution. Customers may still value a visit from an engineer, but they also want faster, easier, and better ways to solve their day-to-day energy issues.

How a creative agency saves 2-3 days on every new quote

Before Scoro, Kojo was using a range of systems to run its daily operations: As a result, project management, quoting, and billing were handled in separate systems. This led to inefficiencies and constant switching between tools. In 2020, Kojo decided to transition from Accelo to Scoro to optimize their processes. In a nutshell, this is what they were able to achieve.

Real-time dashboards keep Token's remote Support nimble

For Chris Brogan, VP of Customer Operations at Token, data isn’t just important, it’s critical. Leading a fully remote team, he relies on real-time insights to keep Customer Support aligned, responsive, and informed. Before implementing Geckoboard, reporting was a challenge. As a small business without a dedicated data owner, Chris was frequently asked for updates on ticket trends and customer satisfaction. Reporting was manual, time-consuming, and often failed to tell a clear story.

Dashboard gamification increases our sales activity

Flowbird, a CRM and software automation agency specializing in HubSpot, Pipedrive, and Make implementations, struggled with inconsistent sales performance and lack of real-time activity visibility. By implementing Geckoboard's TV dashboards, they transformed their sales culture through gamification and real-time metrics, leading to improved activity levels and faster deal progression. Jason Rainbird is the Managing Director at Flowbird.