Teams | Collaboration | Customer Service | Project Management

Many businesses deliver services or projects for their clients which often follow a similar flow. Projects of this nature can encompass a wide variety of procedures or services such as web design projects, marketing campaigns, or onboarding procedures. Let’s take the example of a design project. The standard procedure is similar each time with tasks that include things like wireframes, mocks, prototypes. No matter the web design project, it probably includes these tasks.

We talk to Ann Melinger, owner and CEO of Brilliant Ink, an internal communication agency specializing in the design of meaningful employee experience for improved productivity and engagement. Join us to find out all about company values, and why you should be embedding these in your deskless workforce. Also, are you still apprehensive about DEI? Ann shares her thoughts on what we can do to make a difference.

On the surface, cross-functional collaboration is one of those things that seems like a given. A no-brainer. A sure thing. Of course you need to work closely with people from other teams — been there, done that, still doing it on the daily. But dig a little deeper and you’ll realize that doing cross-functional collaboration effectively requires some serious planning and some compassion, too.

In an age where every click, like, and share holds monumental value, navigating the landscape of online communication can be a daunting task. As business engagement blurs into the digital realm, it is essential for companies to understand the essence of communication etiquette when interacting with customers online. This holds especially true as successful customer engagement holds the potential to contribute to a significant 23% increase in business revenue.