Craft.io MCP: What it is, what it does, and what's possible
During this session we showed how the Craft.io Model Context Protocol (MCP) takes on real, day-to-day friction for three key roles.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
What is Zendesk and how do you use it? Complete overview for 2026
Want to know what Zendesk is and how helps businesses deliver faster, more accurate service? In this video, you'll discover how Zendesk AI agents work and how organizations use the Zendesk Resolution Platform to scale customer and employee service.
What are AI Agents for customer service? Zendesk AI explained (2026)
AI agents are everywhere right now — but what actually makes them different from traditional chatbots? In this video, we break down how agents work, what happens behind the scenes when they receive a customer request, and why modern AI customer service agents are designed to do much more than answer questions.
Introducing Native Zendesk Contact Center
In this product demo, explore Zendesk Contact Center's new native experience, offering seamless AI Agent handoff, Copilot Knowledge Suggestions, and multimodal video calling and screen sharing. Experience how it unifies voice, digital, and self-service into a single workspace where AI, agents, and workflows work together to deliver faster, smarter resolutions on every channel. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.
7 Productivity Management Techniques That Work in 2026
Productivity management techniques are structured approaches managers use to improve how a team turns time and effort into actual output. Not morale. Not activity. Output. Most teams struggle with productivity not because people are not working hard but because there is no system for deciding what work to protect, what to remove, and how to tell the difference. These productivity management techniques fix that gap.
How to Improve Work Performance
If you’re searching for how to improve work performance, most advice repeats the same tips like goal setting and reducing distractions. But it rarely tells you whether anything actually improved. Work performance does not improve from advice alone, it improves when output is defined clearly and tracked over time so progress becomes visible.
Employee Satisfaction Statistics 2026: What the Numbers Tell Us (And What They Can't)
Just imagine. You can work from anywhere. Your employer trusts you to manage your schedule. Meetings are productive instead of exhausting. At the end of the day, you close your laptop feeling fulfilled rather than drained. Your manager supports your growth. Your personal goals align with your professional path. The career ladder feels stable enough that you don’t constantly worry about what comes next.
How Culture Amp Is Reshaping How They Build with AI
94% of Culture Amp's engineers use AI tools. 81% say it makes them faster. But only 48% say it makes the work higher quality. That gap is exactly what this session is about. At Canvas 26 Sydney, Rhiannon Gaskell and Eric Grigson share what Culture Amp learned from six months of research into AI and engineering productivity — and how those findings are guiding a deliberate shift toward agentic AI across their entire product organisation.
Miss Communication, Ep. 2 | Unstuck Modern Work with Loom
Spiraling again, are we? That’s textbook Miss Communication.
How to Connect Time Tracking to Payroll without Manual Reconciliation
Every payroll cycle, HR and operations teams lose time chasing missing hours, checking PTO, reviewing overtime, and manually reconciling data across spreadsheets and tools. The root cause is usually the same: time data is collected for one purpose but needed for another.