Teams | Collaboration | Customer Service | Project Management

Better utilize and organize your team with Roles

As someone that delivers client work, we understand that managing your staff’s workloads and keeping them organized is a big feat! Fortunately for you, our latest release is here to help you out big time. Coming from a place to simplify the distribution of work, Roles offers a new way to organize your team so resourcing can be streamlined strategically by talent. If there’s one way to nail your resource management in Teamwork.com, Roles is it!

We've Tried Skype vs Google Meet and Chat (Our Team's Feedback)

Microsoft and Google have been battling for years to own the future of tech. Today, I’m comparing two of their popular tools – Skype and what was once Google Hangouts. (Now it’s split into Google Chat for messaging and Google Meet for video calls.) Thanks to building Chanty – a simple team chat, our team had to perform an in-depth analysis of our competitors.

Our Take on RingCentral vs Slack: the Good, the Bad and the Ugly

Can you imagine a working environment without team communication tools? Nowadays, that’s almost impossible. Once you start using them, there is no need to keep in touch with colleagues via email. Team chat applications bring the whole team together in one place, organizing the working process and keeping conversations flowing. However, with so many tools hit the market, it can be tough to find the best one for you.

7 Best Task Management Tools to Streamline Workflow

Every project manager knows that dealing with the project deadline and group dynamics is quite the norm, only to anticipate the worst. It’s similar to juggling a Rubik’s cube while on a roller-coaster ride. This is doable, yes, but far from easy! Indeed, without proper tools, everything gets lost in a pile of tasks and messages. But fear not! The top task management tools can turn your disorganized workflow into a smooth operation and equip you with all the tools required to work like a boss.

WEBINAR: From Chaos to Control: How Data Governance Fuels Product Innovation

Struggling with data governance in product development? Watch our latest webinar where Jenny Goldberger, Sales Engineer at Craft.io, shares best practices from top organizations on mastering data governance. Learn how a structured, top-down approach to product reporting can turn chaos into clarity—helping you innovate with confidence. Key Takeaways: Watch now and take control of your data governance journey!

Why intranets fail reason #4: Inferior UI frustrates employees

Many organizations overlook the critical role that a well-designed user interface (UI) and ease of navigation play in the success of their intranet. Employees are accustomed to consumer-grade digital experiences in their personal lives, but the gap between personal and workplace technology has never been wider. This disconnect could be silently disengaging your workforce, lowering productivity, and damaging employee well-being.

What is a product backlog? (And how to create one)

A product backlog is an ordered list of tasks, features, or items to be completed as part of a larger product roadmap. With an effective product backlog, you can assign developers daily, weekly, or monthly tasks that target your end goals and help you build a better product. Learn how to create a product backlog, plus tips on how to prioritize the items in your backlog. A product backlog is an ordered list of tasks, features, or PBIs (product backlog items) to be completed as part of a larger roadmap.

Deep dive into Element X!

The Matrix Conference saw the official launch of Element X! That means Element X is now the mobile app that almost all Element users should be using for messaging; both in the workplace and for personal use. Some large customers that self-host are still using the classic mobile Element apps. Once those customers have migrated, Element X will simply become ‘Element’ and the classic mobile apps will be retired.