Teams | Collaboration | Customer Service | Project Management

Why intranets fail reason #4: Inferior UI frustrates employees

Many organizations overlook the critical role that a well-designed user interface (UI) and ease of navigation play in the success of their intranet. Employees are accustomed to consumer-grade digital experiences in their personal lives, but the gap between personal and workplace technology has never been wider. This disconnect could be silently disengaging your workforce, lowering productivity, and damaging employee well-being.

WEBINAR: From Chaos to Control: How Data Governance Fuels Product Innovation

Struggling with data governance in product development? Watch our latest webinar where Jenny Goldberger, Sales Engineer at Craft.io, shares best practices from top organizations on mastering data governance. Learn how a structured, top-down approach to product reporting can turn chaos into clarity—helping you innovate with confidence. Key Takeaways: Watch now and take control of your data governance journey!

7 Best Task Management Tools to Streamline Workflow

Every project manager knows that dealing with the project deadline and group dynamics is quite the norm, only to anticipate the worst. It’s similar to juggling a Rubik’s cube while on a roller-coaster ride. This is doable, yes, but far from easy! Indeed, without proper tools, everything gets lost in a pile of tasks and messages. But fear not! The top task management tools can turn your disorganized workflow into a smooth operation and equip you with all the tools required to work like a boss.

How to start a call center (processes, tips, tools)

Are you looking to start a call center? With loads of businesses looking to outsource their call operations, running your own call center continues to remain a lucrative business! However, that doesn’t mean you can do it overnight. In this article, we’ll go through everything you need to know before setting up your own call center.

Zendesk Community - AI Summit Deep Dive

In this recording of the Zendesk Community - AI Summit Deep Dive, we explored how to elevate customer service with the latest AI innovations! This session covered key topics like Agent Copilot, AI Agents, and AI-Powered Voice. Watch to discover how these tools can help your team provide better support, automate common inquiries, and create smoother interactions that boost customer satisfaction.

What's New: What we launched in October 2024

If there’s one thing we learned from our Canvas 24 event this month, it’s that collaboration is absolutely essential to your workflow. That’s why we have introduced new and exciting updates that will enhance your collaboration and design processes. From personalized diagrams and improved collaboration tools to powerful integrations with Microsoft and AWS, Miro is continuing to improve the way teams work together.

Miro's top 5 takeaways from Canvas '24

At Miro, we’re on a mission to empower teams to build the next big thing — so, innovation is at the heart of everything we do. That’s why we were thrilled to introduce our new Innovation Workspace, an AI-powered platform designed to help teams get from idea to outcome faster, at our recent Canvas ’24 event in New York City and streaming around the world.