Teams | Collaboration | Customer Service | Project Management

Architecting Your Customer Notification Strategy w/ Sandor Nyako | LinkedIn Engineering

Aug 4, 2021 By Courier In Courier
In the past, each LinkedIn application team decided their notification strategy in isolation. Business logic and infrastructure sharing were limited between the teams. This resulted in a fragmented and inconsistent tech stack across LinkedIn and a less than savory member notification experience. To combat this disjointed experience, Linkedin set up a small team to build an orchestration layer, the Air-Traffic Controller (ATC). This became one of the more complex notification systems and helped Linkedin grow into the top social platform for business and networking.
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Messaging apps: 8 most important security features to look for

Aug 2, 2021 By Sara Cemazar In Rocket.Chat

Messaging apps security is, along with other security concerns, one of the biggest must-haves when it comes to digital transformation. As workplaces move from the physical world into a digital one, employers are looking to ensure highest security standards while fostering the culture of collaboration. However, there are some challenges they encounter along the way.

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Journey Mapping: How to Master the Art of Interrupting

Jul 29, 2021 By Ryland Webb In Courier

Notifications are good for user experience. There, I said it. The word “notification” might conjure images of annoying interruptions for your users, but it should also remind them of moments where they were quietly guided to a more desirable experience. Notifications can guide users through key setup steps in onboarding, reward a positive interaction, and encourage exploration.

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