Teams | Collaboration | Customer Service | Project Management

In this webinar, we will talk about the important enhancements we made on our Livechat solution. The new Livechat widget was totally rewritten, providing great improvements on performance and UX.

Forkout allows the user to send a text message to multiple individual participants or to multiple groups, at a single point of time. Click on Forkout Icon to select multiple users or multiple groups and enter your text, or vice-versa. It helps the user to choose the team members/users randomly from the tabs of RECENT, FAVOURITES, USERS, and GROUPS.

Geckoboard is a TV dashboard for displaying the real time metrics your business cares about. By broadcasting what’s important to your team, it gives everyone a clear direction, sparks action, and inspires ownership of company goals.

Customers expect a lot from businesses and employees now expect the same. With Zendesk's internal help desks, internal teams can create a consumer-like experience to support employees.

Zendesk Explore's Chart Builder makes it easy for businesses to create their own custom queries and dive deep into data.

This is a quick tour around the web application to show you where everything is located.

OneDesk is software that combines helpdesk with project management. This video describes the messenger interface where you can live chat in real-time with your customers and team members.

OneDesk combines helpdesk and project management into one comprehensive app.

Girish Mathrubootham, CEO at Freshworks talks about the Future of Customer Experience at Refresh 19 London.

In this new entry on the RC Apps Development series, Douglas Gubert will introduce further concepts of the Apps-Engine that allow developers to persist and manage their apps' data in Rocket.Chat