Teams | Collaboration | Customer Service | Project Management

Martin Hill-Wilson the CX and AI engagement strategist talks to Sairam Krishnan from Freshworks about omni-channel engagement and how it effects the overall customer experience in an enterprise.

Learn more about our detailed tabular reporting process and also ticket views in this informative webinar!

This video provides an overview of what statuses are as well as how and where to configure them.

OneDesk is software for project management and helpdesk. This video covers how to submit timesheets, run task timers, and export your timesheets.

We'll see how to integrate InvGate Service Desk with Zapier, a web service that enables interaction with dozens of applications, such as Slack, HubSpot, Google Suite, Office 365, Zoom, Mailchimp, LinkedIn, and many more. We will teach you how to capture events, such as a new request in InvGate Service Desk, and prompt an action in another tool, such as sending a direct message, assigning a task, posting on social media, creating a meeting, or anything you need.

www.miro.com

www.miro.com

In this webinar, Douglas Gubert, Rocket.Chat Apps Advocate, will demonstrate how to leverage the Rocket.Chat Apps-Engine to extend Rocket.Chat's functionality. Featuring a special live appearance by Rodrigo Nascimento, CTO Rocket.Chat.