Teams | Collaboration | Customer Service | Project Management

Without financial results, we can’t see the impact of the decisions we make on our agency’s profit. In this episode we’re joined by Alfie Wenegieme, a seasoned chartered accountant with over 17 years of commercial finance experience. Alfie shares important metrics for us to understand, report, and improve on. We explore the fundamentals of agency finances, common issues agencies face, and tips for improving your team’s understanding of key financial metrics.

Ready to share your innovative Miro templates with the world? Join Jamie, Miroverse template review manager, to learn the simple process of submitting your template to Miroverse. Discover how to inspire fellow Miro users and reach millions with your unique workflows and frameworks! What we’ll cover: Logging in and creating a profile: Learn how to log in or create a Miroverse profile, whether for individual or team submissions.

Southeast Asian super app Grab is increasing collaboration and scaling up with Slack. Here's how.

Take your Miroverse templates to the next level with 10 simple tips to make your templates visually stunning and user-friendly. Elevate your designs and make them stand out in our growing library of templates by and for the Miro user community.

This episode features an interview with Steven T. Hunt Ph.D., Work Techno-Psychologist & Author of Talent Tectonics. In this episode, Shawn and Steve discuss how the nature of work is evolving, the cause of burnout, and how we should be using AI to make work better.

Welcome to the July edition of What’s new in Asana. This month is all about Asana AI. First, let AI streamline the project creation process with smart projects. Next, write more effective goals based on best practices with smart goals. Finally, use portfolio-level smart summaries to get an AI-generated summary to get up to speed on any notable changes.

Explore the transformative impact of Miro at a top HR Solutions Provider, where team alignment and customer value are paramount. This video demonstrates how Miro's collaborative Intelligent Canvas plays a critical role in helping teams adapt to a rapidly changing business environment. By fostering a shared understanding of objectives and facilitating effective communication across various stakeholders, Miro enhances strategic alignment and operational efficiency.

If you were looking for help desk software that integrates with Microsoft Teams, InvGate Service Desk was already your go-to option. However, our MS Teams integration has reached a whole new level of proficiency. Connecting Microsoft Teams with InvGate Service Desk turns the messaging platform into a formal communication channel while centralizing interactions in the backend. This provides a double benefit: improving the agents' and end-users' experience and simplifying tracking and measuring all service desk interactions in one place.

Sign up for a free 30 day trial: https://www.teamwork.com/project-management-software/

If you’re still learning how to use Teamwork.com, sign up for one of our daily webinars: https://www.teamwork.com/webinars/

Some platforms for niche use cases don’t require much consideration – you can try, and if it doesn’t work as intended, you can move onto something else. Other platforms, particularly those that are linked to your client services and business finances, require careful consideration. How do you ensure you’re making the right decision? In this episode, we discuss why growing and maturing agencies looking to scale make the transition from disjointed tools to professional services automation (PSA) platforms.