Teams | Collaboration | Customer Service | Project Management

Welcome to the latest edition of "What's New: Developer Edition" hosted by the Zendesk Developer User Group! In this session, we're excited to dive deep into the new features, updates, and tools available for developers on the Zendesk platform. Whether you're a seasoned developer or new to Zendesk, this is your go-to source for staying up-to-date with the latest innovations designed to enhance your development experience.

Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Join Becky Juda, Senior Agile Delivery Manager at CleanChoice Energy, as she shares how Miro transforms their quarterly PI planning. Discover how they use their PI planning template in Miro to help stay organized, reduce their carbon footprint, and improve team collaboration. If you like Becky’s board, head over to Miroverse to try it out with instructions on how to use it from Beky.

Hyped doesn't even cover it. Intelligent Canvas deserves all the love!

For more information please visit our site at www.invgate.com

In today's video, we'll explain everything you need to know about configuration items (CIs) in IT and Service Management. What is a Configuration Item (CI)? Why they matter and how they help keep things running smoothly. From hardware to software, we'll explore the different types of CIs, their difference with assets, how to use these attributes to optimize your IT services, and more.

Want to find out how The Client became so client-ey? The Client.

Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

This episode features an interview with Kosheno Moore, Vice President and Digital Community Leader for Regional Center Satellite at Fidelity Investments. In this episode, Shawn and Kosheno discuss strategies for creating meaningful digital connections, the future of D&I within corporate culture, and how to foster a sense of belonging among employees.

In this dashboard tutorial video, we will walk you through building a Network Performance dashboard. This dashboard provides users with the visibility they need into the status of their network performance from their offices down to an individual users device. Obtaining this single pane of glass visibility is made easy with the combination of both CloudReady and Service Watch metrics into dashboards. When utilizing these dashboards, users can quickly identify which networks are performing poorly, allowing them to quickly resolve issues and ensure end users have an optimal experience.