Teams | Collaboration | Customer Service | Project Management

Learn how to record and use Talktrack in Miro with this step-by-step tutorial! Talktracks make collaboration easier than ever—perfect for asynchronous presentations, guiding your team through ideas, or adding clarity to your Miro boards. In this video, you’ll discover: How to record a Talktrack in Miro How to download your Talktrack from the Miro app Tips for using Talktrack to boost team collaboration.

Join Atlassian’s Alexis Williams and Accenture’s Christian Kelly for a curated discussion around how the world of Formula 1 successfully uses data and insights to expedite the move from strategy to action, featuring Sky Sports Presenter Bernie Collins and Founder of Soft Pauer Otmar Szafnauer.

This video walks you through establishing the intent to migrate. This is the very first step in migrating a workspace into the Enterprise Grid at Slack.

This video guides you through how to access the migration tooling inside the Slack Admin dashboard. This is for customers wanting to migrate an existing workspace into their Enterprise Grid. All migration steps can be completed inside this dashboard!

Learn how to get set up for success with Zendesk WFM. ️ In this session we dive deep into all things forecasting!

This episode features an interview with Britt Byers, Executive Vice President of Human Resources North America at Kyowa Kirin. In this episode, Shawn and Britt discuss the importance of authentic and inclusive leadership, strategies for easing employee anxieties, and the power of showing kindness in the workplace.

In a tight market, sales become a big concern. Relying on repeat business or referrals no longer cuts it, you have to put in more effort. Often in agencies, the know-how on how to get this done is missing; few people come from a formal sales background. So a haphazard approach is implemented and we hope for the best. Only that slapdash approach rarely gets the results we want. Is it time for the sales engine to be looked at as an ops challenge? We think so.

Salesforce channels are Slack channels that bring together CRM data and customer-focused conversations, giving your team a complete, real-time view of each customer in one place. This introductory video will help admins and end users quickly master the basics of Salesforce channels. Watch now to get started and accelerate your team productivity in Slack. Chapters.

In this episode, Emaad sits with Sophie to dive deep into effective strategies for navigating change, the balance between human and AI-driven processes, and the importance of service catalog management.