Teams | Collaboration | Customer Service | Project Management

5 Reasons To Offer Multiple Messaging Channels

In today’s fast-paced and digital world, messaging has become an increasingly popular form of communication for customers. It is important for companies to adapt to their customers' preferences in order to provide the highest levels of satisfaction, gain more customers, and provide the best customer experiences. That’s why we’re excited to announce the addition of two new messaging channels to our live chat software: WhatsApp and Google Business Messages.

Introducing Stealth Mode: A New Feature by Workstatus for Enhanced Productivity and Privacy

In this era of digitalization, remote working has become an everyday phenomenon for many businesses around the globe. Although this transition offers extraordinary adaptability and comfort, it also poses problems with efficiency and privacy. With employees spread across multiple locations, it is not always easy to keep tabs on their activities and ensure that information remains secure.

What constitutes a quorum?

Derived from the Latin word that means who, a quorum is the minimum required voting power of an organization’s body. These board members must be present in an assembly for the organization to be able to conduct valid business transactions. Among the responsibilities of the quorum are voting and participating in the decision-making process made during the board meeting.

PPC project management: A comprehensive guide for agencies

Your client could be throwing out thousands of dollars per month on PPC campaigns by not checking in on them regularly. This is where your agency comes in. Beyond working with clients on their PPC strategies, strong project management is a key to success. Keep reading to uncover components of PPC project management, how you can build your project management process, and general best practices.

How to Solve Customer Journey Pain Points

Customer journey pain points refer to points in the journey, or aspects of it, that bring up obstacles or frustrations that could put customers off. They can dictate whether a purchase is made, the sale size, frequency, and likelihood of referral. While pain points are typically focused primarily during the sales cycle, for B2B firms, a comprehensive look at the entire customer journey is necessary to mitigate pain points’ negative impacts.

Understand and Optimize the B2B Customer Journey Map

The B2B customer journey is vitally important; improving it can lead to better business relationships. The best way to enhance or kickstart a quality customer journey is to establish the right B2B customer journey map. After all, one can’t get desired results without using the right blueprint, and the linear sales funnel that most businesses focus on doesn’t consider the bigger picture.

11 Miro Board Free Alternatives for Businesses in 2023

Are you looking for a free, online collaboration tool to help you and your team work together more effectively? You’re in luck! In this article, we’ll highlight 11 Miro board alternatives that can help businesses of any size work smarter in 2023. From cloud-based whiteboard tools to project management platforms, these Miro Board alternatives offer the features and flexibility you need without breaking the bank.

What's new: What we launched in February 2023

2023 continues to be a big year for Miro, with more on the way! We kicked off this year strong by launching Miro in four new languages—Spanish, German, French, and Japanese—making it easier for you to collaborate with your global teams. We’ve also doubled down on improving agile practices to support the 86% of product development teams that use agile in their day to day.