Teams | Collaboration | Customer Service | Project Management

New templates in Miroverse: March 2026

In March 2026, we published up to 170 new templates. Creators shared everything from community journey maps and career pathing toolkits to ICP interview guides and AI-powered workflows — the perfect mix of reflection, planning, and experimentation for a new season. Below, you’ll find the top templates and creators from March 2026 — plus an AI workflow spotlight and our favorite social post of the month. For even more inspiration, explore our growing AI-Accelerated template collection.

2026 State of Internal Communications Report

Internal comms is broadly valued and widely considered effective by practitioners and leaders. But it’s also hitting the same structural barriers it has been for years, limiting how much the function can scale. The organizations breaking through this ceiling share a set of operating conditions, and Simpplr’s latest research makes it clear what those conditions are and how unevenly distributed they remain.

Best Time Tracking Software for Architects and Engineers in 2026

Ever given a thought to this, that your team is working all day, but still you don’t know where the time goes? This is a very common challenge faced by architecture and engineering firms. Work happens across designs, meetings, site visits, and revisions In fact, only 58.5% of projects in architecture and engineering firms are completed on or ahead of schedule, highlighting clear gaps in planning and time tracking. But tracking for all of these is not easy.

Coordinating Last-Mile Delivery Drivers with Secure Mobile Messaging

You are dealing with the hardest part of delivery, and it is not even close. The last mile is where everything gets tested. Up until this point, things usually follow a system. Packages move through warehouses, trucks follow set routes, and most of it runs on routine, but once it reaches that final stretch, everything changes. That is why communication becomes such a big deal at this stage and you need to solve problems in real time. Drivers need updates quickly.

7 Call Center Management Skills That Drive Results

Most call center managers are promoted because they were excellent agents — not because they were trained to lead. That mismatch is costly. Agent turnover in contact centers ranges from 30% to 45% annually. Poor management is one of the top drivers of this issue. The skills that help you resolve a customer complaint are not the same ones that help you run a contact center.

HR Workflow Automation: Build AI HR Workflows Faster

HR teams spend a huge chunk of their day-to-day time on mediocre and repetitive tasks. The irony is that this also forces employees to lose productivity hours while searching for the right answer to their routine queries. This aligns perfectly with what Deloitte’s Global Human Capital Trends 2025 survey reported. According to it, 41% of HR teams’ time is spent on work that doesn’t contribute to the value their organizations create.

HR shared services automation: benefits, challenges & AI guide

HR shared services were designed to centralize support and improve efficiency, but many teams today are still overwhelmed with repetitive employee requests, from leave queries and payroll questions to policy clarifications and onboarding support. Despite having shared service models in place, HR teams continue to face delays, rising ticket volumes, and increasing pressure to meet SLA expectations. The core issue isn’t centralization, it’s the reliance on manual case handling.

10 employee engagement KPIs to track and how to measure them

Your best people may be disengaging, but you won’t know until they hand in their resignation letter. The warning signs were there. Declining participation, less initiative, a little more distance in every conversation. Without the right metrics in place, high-stakes retention decisions are made based on gut feelings and lagging indicators — and by the time the data catches up, the damage is done.