Teams | Collaboration | Customer Service | Project Management

Employee Onboarding Best Practices: The Ultimate Guide

Employee onboarding is the process of integrating new employees into an organization. In spite of how sometimes onboarding can be a long and daunting process, with the right employee onboarding best practices and strategies in place, it can be a smooth and effective experience for both the employee and the company! A high employee turnover rate, or the rate at which employees leave a company is a demanding issue to address.

Virtual Assistant on Fiverr Outsource your Tasks to Freelancers Online

What do you prefer, working from home or working in an office? You will have an in-depth discussion of both their advantages and challenges. New to finding your virtual assistant on Fiverr? You are not alone if you landed on the landing page and found yourself at sea. With similar headshots and glossy cover photos, you must be dead-confused. Also, add in the highly variant pricing rates. How do you even find your ideal assistant amid this overwhelming noise?

Marketing Automation Vs Sales Automation

Assuming you are yet to begin automating your emails and work processes. You might be confused whether you want a sales automation or a marketing automation platform as there are multiple similarities between them. Both the tools can track inbox activities, iitiate event-based activities & guarantee to expand deals and income. Though there are lots in common, it is essential to understand them in and out.

A Big Step to address Big Tech

On Thursday, March 24th, the EU Parliament held its last debate on the Digital Markets Act (DMA), and decided how strongly to bring Big Tech to heel. The EU’s intentions to ‘ensure fair and open digital markets’ have always been good, but there have been many points in the negotiations where the outcome could have been toothless - in particular around the interoperability obligation.

The Negative Impact of Poor Management on Workforce Productivity (and How to Avoid it)

57% of surveyed employees report having left one or more companies due to poor management practices. Find out how ineffective management can negatively affect the workplace, and how employee work tracking software like Workpuls can help.

Building in-app chat with Rocket.Chat

Conversations are the lifeblood of every business, customer relationship, and community. So it's no surprise that many of the web and mobile apps we use daily now have conversational functionality. We all expect to be able to chat with our favorite companies, organizations, and communities at any time, anywhere. In-app chat is no longer a nice-to-have addition to the app - it's an expected part of the user experience.

Upcoming legislation impacting full-time work

The 117th Congress has introduced nearly 400 labor and employment bills since first convening on Jan. 3, 2021, ranging from protecting farmworkers from wildfire smoke and excessive heat to establishing fair practices around unionization and everything in between. As everyone’s favorite singing piece of legislation would say, “But today I am still just a bill.” The vast majority of these 400 bills stand a 2% chance or less of being enacted into law.

How to Use Automation to Streamline IT Support

Though change is not a new concept in IT -- one might say it is intrinsic to the very nature of it -- the rate of change has accelerated dramatically over the last few years. We’ve recognized that people are everything and that we need to use technology to do more of the heavy lifting. This blog will look at how to automate customer service, streamlining IT support and improving your organization’s overall service delivery.

6 real-world tips for managing client expectations

When you’re running a business, it’s not all about bringing in new clients, but keeping the ones you have too. Managing client expectations is really no different. Of course, it helps to keep your current clients happy, but it also ensures you have enough room to bring on more. In fact, data shows retaining clients is overall more profitable than gathering new ones — and that’s why companies with higher retention rates typically bring in more money. Just how much more money?