Teams | Collaboration | Customer Service | Project Management

Xero is a technology company that provides cloud-based accounting software for small and medium-sized businesses. It helps them easily manage their day-to-day financial operations by simplifying and automating financial tasks, such as invoicing, payroll, and expense tracking. Pairing good accounting software with a comprehensive project management solution is the smartest and fastest way to improve business operations.

Professional Services Automation (PSA) software enables your business to easily and accurately log time, plan client projects, and provide continuous client support. With a QuickBooks integration, you can sync data from the PSA tool easily. For example, you can generate invoices from time logged within your PSA tool, then send over those invoices right to your QuickBooks account. This way, information is easily synced between systems and your business can be paid accurately and on-time.

We all know that remote work has become more than just a trend; it’s necessary. Mastering remote work is crucial, especially in software development, where innovation and agility are paramount. According to a recent study by FlexJobs, 74% of tech professionals believe that remote work is permanent, and companies that embrace it are likely to attract top talent.

With mobile devices becoming ever more frequent in everyday work operations, ITSM solutions are incorporating a mobile help desk alternative to attend to the needs of remote support and faster ticket resolution. Both agents and end-users stand to benefit from its accessibility and enhanced operations. However, to work properly and encourage effective adoption, these solutions must include certain key features.

As a form of communication, messaging has grown more important than ever for businesses. With digital transformation well underway, instant messaging became a part of our work lives, not only private ones. Recent statistics paint a clear picture: Why this shift, you’d wonder? ➝ Speed and Efficiency: Consumers appreciate swift responses; business messaging caters to this, facilitating rapid and direct interactions.

How is AI transforming various aspects of human resources management? In a recent interview with seasoned HR and AI expert, Rajamma Krishnamurthy, we explored the growing role of AI in the HR space — particularly focusing on how AI can enhance the employee experience.

We recently commissioned Forrester Consulting to deep dive into the future of secure communications within the workplace. The results are mind blowing! Off the back of the pandemic, organizations have been caught flat-footed. They now have serious problems with how their workforce communicates; from the shortcomings of email to the Wild West of messaging apps. We’ve made the study - The Future of Secure Communications - available for download.

It can be challenging to get a team excited about their work. People are often not motivated to do things they don’t want to do. As a manager, you must find ways to motivate your team to reach their potential and produce their best work to improve team performance. This blog post will look at why motivating your team is essential and how you can do it. We’ll also explore the different types of penalties you can use to motivate those struggling to meet the target.

When managing a distributed team, using a time tracking tool is a no-brainer for monitoring employee hours and attendance. But what if your employees work offline or lose their internet connection? Offline time tracking software is essential for recording hours worked, even when your team isn’t online. This type of tool maintains accurate, updated timesheets without needing manual entries. Which app integrates best with your team’s workflow?