Teams | Collaboration | Customer Service | Project Management

The global shift toward remote and hybrid work has transformed the way businesses operate. Today, virtual team management is no longer a specialized skill for a select few—it has become a cornerstone of modern leadership. Whether you’re leading software developers across multiple continents, marketing professionals scattered across time zones, or customer service representatives working from home, the ability to manage virtual teams effectively is essential.

Profitable projects don’t just happen: they’re meticulously planned from the get-go. But with that planning can come a lot of headaches. Luckily, profitability planning in Teamwork.com just got a serious AI upgrade to alleviate some of the most headache-inducing parts of that work. Meet AI Profitability Forecaster: your new crystal ball for project finances.

Juggling multiple projects at once? That’s usually the name of the game when it comes to managing any type of project-based work, whether it’s internally or for your clients. Until now, getting a clear, consistent picture of progress across those multiple projects meant jumping in and out of different boards, repeating the same setups, and piecing together the bigger picture manually. We’re excited to say that changes today with the introduction of Workflows in Teamwork.com.

Do delivery delays, missed reviews, and duplicate work sound familiar to you? These are not problems with your business’s or employees’ productivity. These are issues with the processes. So, once you get to the bottom of that, you will easily find the source of the problem and get rid of it or do something to streamline the workflow. Process mapping is one of the methods you can use to make a proper blueprint of the process with common or standard symbols that everyone can easily understand.

This blog shows how to identify hidden workload gaps in distributed teams and rebalance before deadlines or morale suffer.

This guide shows how to track remote employees in a way that promotes autonomy and accountability instead of control.

By Grant Stanis, CEO of TeamSupport As a new CEO, your first 90 days are a whirlwind of meetings, data, and competing perspectives. You need to quickly cut through the noise to understand your customers, product, and team. While CRM reports and strategy decks are valuable, your ultimate source of truth is found in a place with no agenda: the support ticket queue. Support tickets are the unfiltered voice of your customer base.

If you’ve ever looked at your payroll report at the end of a pay period and thought – “Where the heck did that overtime come from?” – you’re not alone. Surprise labor costs, payroll errors, and outdated spreadsheets are still eating up hours for managers every week. Overtime isn’t just a math problem. It’s a compliance issue. Under federal law, nonexempt employees must be paid at least time-and-a-half for hours over 40 in a workweek.

By 2025, over 70% professionals will work remotely at least part-time, and most of them use digital collaboration tools and communication platforms to navigate their work every day. However, managing a remote or hybrid workforce has gotten more challenging, thanks to rising cyber threats and the promise and perils of quantum computing and AI, and future-proofing your team’s messaging strategy and ecosystem.

Open source is becoming central to Europe’s digital strategy as organizations look for alternatives that respect privacy and sovereignty. XWiki and CryptPad are not new names in the European tech space. Both are open source platforms with roots going back over 20 years. Headquartered in Paris, the company behind them has grown from community-driven projects into widely used tools across industries and governments.