Teams | Collaboration | Customer Service | Project Management

I think light themed dashboards suck. Here's why.

This may be a popular, or an unpopular opinion. I wouldn’t know as I’ve never shared it in my near 7 years at Geckoboard. But I think light themed dashboards are a bit rubbish. It might just be one of those things where you’re a light theme person, or a dark theme person. Strangely though, I have my phone in dark mode and Mac in light… So why do I have such an aversion to a light themed dashboard?

How to send Salesforce reports to Microsoft Teams automatically

Salesforce reports don’t fail because they’re wrong. They fail because they’re late. If your team coordinates in Microsoft Teams, but your metrics live in Salesforce, someone ends up having to do the same manual loop: refresh → export → screenshot → paste → explain. And once that loop gets even slightly inconsistent, people stop trusting and paying attention to the numbers.

How Top Service Teams Can Defend 10-15% More Revenue With Proof of Work

Service teams don’t lose revenue because they deliver less. They lose it because the work they deliver isn’t visible enough to defend. Projects move fast, scope shifts quietly, and teams stay busy. But when it’s time to bill, the proof is scattered or missing. Without proof of work, revenue starts leaking in familiar ways: Proof of work changes this by connecting effort to outcomes, before it’s too late. It turns daily activity into defensible revenue.

Exploring MatrixRTC: Real time communication in rooms

At FOSDEM 2026, members of Element’s VoIP team - Robin Townsend, Timo Kandra and Valère Fédronic - presented a deep dive into the future of real time communication on Matrix. Their talk gave an update on MatrixRTC, Matrix’s framework for bringing voice, video, and other live, interactive experiences directly into rooms.

Voice Recognition Meets Whole Slide Imaging: The Future of Grossing

Grossing stations define pathology chaos. Techs juggle gloves, case numbers, descriptions, and cassettes, peeling gloves 40 times hourly, typing "adenocarcinoma" with sticky keys, praying cassette labels match specimens. Errors cascade. AI grossing stations change everything. I've talked with grossing techs who lived manual hell and now dictate freely. Digital pathology voice AI isn't replacing them; it's freeing them for skilled work. Labs report 60% faster grossing, 85% fewer labeling errors, and happier pathologists receiving cleaner cases.

Turn paperwork from a blocker into a milestone in Zoho Projects

Projects don’t grind to a halt because people forget how to do their jobs. They stall because a file sitting in someone’s inbox hasn’t been signed yet. Maybe this sounds familiar: Your Gantt chart looks clean, standups are crisp, and everyone’s “on track.” But the project is quietly waiting on a contract, a change request, or a customer sign-off that lives in a PDF limbo between “sent” and “somewhere in their inbox.” The work is ready.