Teams | Collaboration | Customer Service | Project Management

How CX leaders across industries can flex their agility

Agility was a buzzword even before 2020, particularly in fast-moving industries where changing trends and emerging technologies meant businesses had to constantly stay on their toes. But last year, businesses of all types were forced to restructure business plans and adapt to a changed world nearly overnight. Suddenly, the value of agility became more obvious than ever. But agility isn’t just something you need during extraordinary circumstances like a global pandemic.

Outsourcing to China: Pros, Cons & Best Practices for 2021

Outsourcing to China is a strategy that has led several businesses to success. However, it can also lead to financial losses if done with insufficient information and poor planning. But, don’t worry! We’ll guide you through it. In this article, we’ll discuss the 9 key benefits and 4 major challenges of outsourcing to China. We’ll also go over a few steps you can take to outsource to China successfully.

The Top 13 Websites to Find Talented Developers Online (2021)

Whether you own an emerging startup or an established business, you’ll probably require a web developer or mobile app developer at some point. However, finding and hiring developers that fit your company’s needs can take months! So you may choose to find developers online — ones that can instantly join your project. But with hundreds of websites available today, how do you know which one is right for you? Don’t worry.

Budgeting projects with remote employees

For successful projects, budgets are like a backbone. However, when it fails and exceeds the limit, things can take an unfortunate turn. That’s why it is always mandatory to stay in check with the investments. While it’s pretty complex to execute everything within the budget, you can implement specific tactics that can encourage the same. Today, we will enlighten you with some simple techniques that can help in project budgeting.

5 effective resource allocation tips to keep your team on track

Resource allocation in project management is all about balance. The success of your project depends heavily on how well you distribute tasks to your team, stay within budget, and finish on time. A little too much focus in one area will tip the scale and leave you rushing to finish in another. Again, it comes down to balance. Any successful project manager can tell you exactly who is working on what, when each task is due, and how they're trending overall toward their original due dates.

The Great Resignation: Why Americans Are Quitting Their Jobs In Record Numbers

In what’s being dubbed ‘The Great Resignation,’ millions of Americans are quitting their jobs in favor of flexible work arrangements. Experts believe that this unprecedented migration of workers is a direct result of working from home during the pandemic. What’s happening in the U.S. may be an early indicator of a wave that will sweep the global workforce.

My experience of designing for Alert Management

Alert management allows users to identify critical alerts before it impacts business outcomes. A good design is all about logic or the thought process behind the unique solution to user needs. When it comes to alert management, designers need to consider that constantly switching between monitoring tools can be exhausting for the user. With such high stakes, at times, it is not easy to derive a perfect design solution at the very first try.

Workflow Management Tools (Potential Benefits)

Workflow management tools can have a tremendous impact on team performance. Is your team failing to live up to expectations? Do you have a clear plan to drive productivity and improve customer satisfaction? If you’re struggling to get more from your team, we would recommend implementing StartingPoint into your operations for a streamlined workflow. When it comes to finding a comprehensive solution for workflow automation, StartingPoint ticks all the boxes.