Teams | Collaboration | Customer Service | Project Management

Mortgage like other financial services involves meticulous bookkeeping and outreach. Mortgage CRM tools and Automated Mortgage Marketing and Management tools are disrupting the mortgage market. The accelerated rise in automation and digitization in the mortgage process has already become the norm for the progressive real estate and loan professionals operating in the mortgage market.

Why is it essential to meet the demands of Gen Z employees who are the latest entrants in the workplace? By 2020, an estimated 50 percent of the world’s workforce will be millennials, which means that by now, most organizations are already seeing an influx of Gen Z workers. The new generation of office-goers co-exist with several generations of co-workers, but the difference between older and new generations are in their priorities, complexities, and challenges.

Information Technology Pulling together data-informed presentations was costing our sales team time. Enter the Midas Touch app, which delivers them in Slack in minutes

When you’re a part of a customer-facing team, it is easy to feel bogged down by the sheer volume of customer queries or complaints you need to resolve. C-level executives who head customer experience and customer service functions feel similar heat too, when customer ratings drop. On such days, you might have needed that extra bit of motivation to really drive you… and that’s completely normal! A shot of espresso could work one day, a pizza can do the trick on another.

At the pace that technology continues to change, it’s clear that the coming decade will continue to bring technological advances that evolve not only how we work, but the very nature of work itself.

Product managers: ever feel like there’s a disconnect between you and your remote developers? If you find that you’re struggling to work together effectively, it may be because your developers aren’t telling you what you really need to know about your shared and individual workflows. I chatted with some remote developers in the Arc.dev remote community to find out what the top barriers to successful collaboration are – and what product managers can do to overcome them.

For SaaS businesses, no metric matters more than monthly recurring revenue (MRR). That’s because they rely on recurring revenue to run their business. MRR is how they track whether that revenue is growing, plateauing, or declining. And following that trend, they can predict future sales revenue and adjust their budget as needed. Read on to learn how MRR is calculated and how SaaS companies can leverage it to create more accurate sales forecasts and better budgets for their business.

Storage Almost Full! ‘To Ensure normal use, please delete files to free up internal storage space.’ I am sure you receive a ‘storage full’ warning once in a while unless your device is equipped with a cloud file-sharing system. Receiving these storage warnings can be frustrating, especially when you’ve important files that you cannot risk losing. That’s where File Sharing Sites come into the picture.

All companies strive towards having a strong corporate culture. People make a business what it is, so keeping them happy, motivated, and positive has an impact on operations that is difficult to measure and describe. A great culture fuels a level of growth and productivity that all businesses want to achieve. When it comes to customer support, a corporate culture can have a wide array of impacts. Here are some ways good and bad corporate cultures impact customer support operations.

As engineering teams grow, obvious difficulties arise. It’s simple math. You can’t keep up with everyone, and everything, in the same way as you did when the team was small. To maintain the high level of impact you’ve always had, your ways of working need to change.