Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Wire Tracks Turbo-charged Growth with Security at the Forefront

As the need for secure and effective collaboration tools rises globally, Wire, the most secure collaboration platform, tracks turbo-charged growth in Q1 2020, driving upward trajectory into Q2. Leading with security as the key building block of its flexible collaboration platform, Wire added 200 new enterprise customers in April alone, reaching a total of over 1,200 paying enterprise customers as of its calendar first quarter.

How Gluu Managed To Win Large Enterprise Customers With Rocket.Chat

Managing users and passwords for different applications can be a real challenge. especially if you are an enterprise admin. The stakes are high–get it wrong and hackers may compromise your organization. That’s why Gluu has been helping different organizations to centralize digital authentication since 2009. The Gluu Server is the most comprehensive open-source identity platform on the market.

Overcoming video conference fatigue: 7 tips from our customers

At the beginning of our shift to remote work, Asana—like many companies—encouraged video conferencing as a way to connect with teammates. And while connecting over video has a lot of advantages, prolonged remote work is also bringing to light the fatigue associated with spending large amounts of time on video calls.

When it Comes to Digital Transformation and Remote Work Enablement: Adapt or Perish

As we try to assess the impact of the pandemic, our thinking inevitably revolves around how this epidemiological crisis will affect the work of each of us, but also what consequences it will have on the professional scene as a whole. This year, the world faced one of the worst public health crises, disrupting all aspects of our lives. So, what are the implications for the business world? What experiences and possibly lessons can we learn from this pandemic?

Enabling the Remote Workplace with M-Files: Antti Nivala, M-Files Founder

The world changed in 2020. Companies face a new reality where work is done from kitchen tables, spare bedrooms and home offices. Remote work went from a nice perk to a mandatory directive. Future-proof your business by enabling secure access to documents and information while minimizing risk with M-Files. M-Files ensures the efficiency and productivity of your team, no matter where they are - their home, the hotel, the office, the airport, a coffee shop... anywhere.

Enabling the Remote Workplace with M-Files: Maria Carballosa, CMO

The world changed in 2020. Companies face a new reality where work is done from kitchen tables, spare bedrooms and home offices. Remote work went from a nice perk to a mandatory directive. Future-proof your business by enabling secure access to documents and information while minimizing risk with M-Files. M-Files ensures the efficiency and productivity of your team, no matter where they are - their home, the hotel, the office, the airport, a coffee shop... anywhere.

The New Normal of Remote Work: Maria Carballosa, M-Files CMO

The world changed in 2020. Companies face a new reality where work is done from kitchen tables, spare bedrooms and home offices. Remote work went from a nice perk to a mandatory directive. Future-proof your business by enabling secure access to documents and information while minimizing risk with M-Files. M-Files ensures the efficiency and productivity of your team, no matter where they are - their home, the hotel, the office, the airport, a coffee shop... anywhere.

Enabling the Remote Workplace with M-Files: Roger Morin

The world changed in 2020. Companies face a new reality where work is done from kitchen tables, spare bedrooms and home offices. Remote work went from a nice perk to a mandatory directive. Future-proof your business by enabling secure access to documents and information while minimizing risk with M-Files. M-Files ensures the efficiency and productivity of your team, no matter where they are - their home, the hotel, the office, the airport, a coffee shop... anywhere.

We use self service to decrease ticket volume, and you can too

The Customer Advocacy team at Zendesk noticed a spike in ticket volume in the summer of 2019. There’s no way we could have known that less than a year later we’d be in the midst of a global pandemic that has resulted in a surge in ticket volumes across a wide range of industries. As the situation continues to unfold, self service is emerging as a practical solution for customers and businesses alike.