Teams | Collaboration | Customer Service | Project Management

There are 3 billion working people globally, with 40 percent expressing happiness in their jobs, which indicates that roughly 1.8 billion individuals are not feeling fulfilled at work, and this discontent can create ripples that affect not only those employees but also the organizations they represent. Happiness at work is a genuine performance booster, and organizations with high levels of employee happiness report three times the revenue growth compared to their less-content counterparts.

Servant leadership is a leadership model developed by Robert K. Greenleaf. Servant leaders display characteristics such as strong listening skills, empathy, self-awareness, and the desire to create a healthy work environment. Read our tips on becoming a servant-first leader and find out what the pros and cons of this leadership style are. Finding the right leadership style is no easy feat. It has to feel natural to you, be accepted within your organization, and effective with your team members.

Microsoft and Google have been battling for years to own the future of tech. Today, I’m comparing two of their popular tools – Skype and what was once Google Hangouts. (Now it’s split into Google Chat for messaging and Google Meet for video calls.) Thanks to building Chanty – a simple team chat, our team had to perform an in-depth analysis of our competitors.

Can you imagine a working environment without team communication tools? Nowadays, that’s almost impossible. Once you start using them, there is no need to keep in touch with colleagues via email. Team chat applications bring the whole team together in one place, organizing the working process and keeping conversations flowing. However, with so many tools hit the market, it can be tough to find the best one for you.

Unlock agentic productivity with Agentforce and Slack.

Many organizations overlook the critical role that a well-designed user interface (UI) and ease of navigation play in the success of their intranet. Employees are accustomed to consumer-grade digital experiences in their personal lives, but the gap between personal and workplace technology has never been wider. This disconnect could be silently disengaging your workforce, lowering productivity, and damaging employee well-being.

A product backlog is an ordered list of tasks, features, or items to be completed as part of a larger product roadmap. With an effective product backlog, you can assign developers daily, weekly, or monthly tasks that target your end goals and help you build a better product. Learn how to create a product backlog, plus tips on how to prioritize the items in your backlog. A product backlog is an ordered list of tasks, features, or PBIs (product backlog items) to be completed as part of a larger roadmap.

The Matrix Conference saw the official launch of Element X! That means Element X is now the mobile app that almost all Element users should be using for messaging; both in the workplace and for personal use. Some large customers that self-host are still using the classic mobile Element apps. Once those customers have migrated, Element X will simply become ‘Element’ and the classic mobile apps will be retired.