Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Innovating on customer service with the Hon. Victor Dominello | Experts Unleashed | Atlassian

The Honorable Victor Dominello is a former senior minister of the NSW Government. During his 12 year cabinet career, he held a range of portfolios including, Digital Government, Innovation, Finance and Aboriginal Affairs. Being part of the leadership team that led the state through Covid, Victor drove digital solutions such as QR check-ins, vaccine certificates and dine and discover vouchers via the ServiceNSW app.

Top reasons why customers choose Wire

It’s no secret that the need for secure communications is bigger than ever. Online threats are more sophisticated, and getting worse as bad actors leverage tools like generative AI. If you're not worried about how to protect your organization, then you haven’t been paying attention. From sensitive client data to proprietary information, unsecured communication is a large and attractive target.

20 Miroverse templates to make the most of Intelligent Widgets

There are so many words we could use to describe our Miroverse community, but one of the first that comes to mind is creative — as you consistently impress us with inventive and practical templates. In our latest challenge, we asked Miroverse creators to design templates that use at least one of our new Intelligent Widgets — four intuitive add-ons that bring new collaborative functionality to your Miro canvas.

Securing Your eCommerce Customer Support: Best Practices for Safe Email Communications

In 2023, 35% of malware was delivered via email, making it the most common attack vector. Running an eCommerce platform means that your customers trust you with a lot of sensitive data. This, along with ever-increasing privacy regulations, makes cybersecurity increasingly important. While many companies protect their internal systems, they don't consider how they exchange information with their clients. In this post, we look at how you can secure your email communications.

PDF Tips for Auditors and Financial Analysts

Accurate auditing and financial analysis are vital for organizations to maintain high operational efficiency and industry compliance. However, relying on manual processes like paper records or spreadsheet-only reviews often leads to errors and delays, potentially costing businesses 25% of staff productivity. PDFs offer a modern and efficient platform for streamlining these processes, minimizing errors, and improving overall performance.

Asana Announces AI Studio: No-Code Builder for Designing and Deploying AI Agents in Critical Workflows

Now, teams can create workflows where customizable AI agents perform specific jobs and take action on tasks across every stage of work - from intake and planning to execution and reporting.