Teams | Collaboration | Customer Service | Project Management

Zendesk CEO Tom Eggemeier: "There's going to be a huge evolution over the next five years [with AI]"

😯 "I think there's going to be a huge evolution over the next five years." 💡 At the @axios #AI+ Summit, Zendesk CEO Tom Eggemeier acknowledged the challenges with building confidence in #ArtificialIntelligence but argued that those fears will soon be dispelled. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Enhance Project Management with Insightful-Zoho Bug Tracker Integration

Harness the power of Zoho time tracking integration with Insightful. Our detailed article unveils how to streamline your workflows and augment team efficiency. Delve in for pivotal strategies to transform your project management approach with time reports for Zoho.

Remote Work's Achilles Heel: Employee Behavior and Its Impact on Cybersecurity

Uncover the hidden dangers of remote work as we delve into employee behavior and its impact on cybersecurity. Learn about the common pitfalls and how to implement best practices to keep your company's data secure. Equip your remote teams with Insightful to maintain a safe and efficient work environment.

Marketing project management: How to structure your strategy

Marketing project management is a methodology used to keep marketing campaigns on track and stakeholders informed throughout the project lifecycle. It provides clarity among teams, keeps your projects within scope, and helps team members meet customer needs. In this piece, we’ll discuss the challenges of marketing campaigns and explain how marketing project management can help you succeed.

7 Crucial Workforce Planning Metrics for Business in 2024

Workforce planning metrics helps organizations to collect useful insights into how workforce use to track and analyze team performance. These are valuable metrics that help create better plans for the workforce including financial as well as human development angles. In this blog, we will share 7 useful workforce planning metrics for you to make better and sustainable plans for your business. Get Free Demo.

What's New in Asana | November 2023

Welcome to the November edition of What's New in Asana. This month is all about Asana Intelligence. See how AI has joined the team. First, summarize the highlights from tasks with smart summaries. Create subtasks based on the key action items, too. Next, write clearer, more compelling responses that strike the right tone with smart editor. Let Asana Intelligence auto-generate and fill custom fields based on the data in your project with smart fields.

How to Avoid Working Overload on Your Team?

Work overload is a common issue that many teams encounter in the workplace. It can have detrimental effects on both the well-being of employees and the overall productivity and performance of the team. Understanding what work overload is and how to avoid it is crucial for maintaining a healthy and efficient work environment.

How to Set Up Automatic Push Notifications Based on Segment Events

Push notifications have carved their own niche as a powerful tool for continuous user engagement. Regardless of whether an app is actively in use, they deliver your messages straight to your user's device. Two useful tools to enhance your push notification strategy are Segment and Courier. In this article, we show you how to set up Courier to listen to your Segment events and then send push notifications to an Android device based on data from these events.