Teams | Collaboration | Customer Service | Project Management

Quiet quitters don’t abandon ship. They don’t complain loudly. Instead these employees gently pull-back, and your business stops benefitting from their entire focus, energy and brilliance. For leaders, that should trigger alarm bells. But many carry on like nothing is amiss. The question isn’t whether you have people in your company that have stopped going ‘above and beyond’—inevitably, you do.

The word healthy, on its Latin root, means “whole“. A healthy workplace then is one where the employees can work together as a whole, being highly productive as a team while maintaining good interpersonal relationships. And you, as their employer, are responsible for creating a healthy and safe work environment for them. A healthy work environment includes ensuring that the workplace is free of hazards and that employees have the necessary tools and training to do their job safely.

There was a time when “growth at all costs” was the prevailing philosophy in tech. But times are changing, and as a result of today’s economic climate, more software and cloud services companies are focusing on profitability instead of growth. They are in protection mode. This drives a focus on quality customers rather than quantity, and a need to develop loyalty and reduce churn.

Wondering what the best way for employees to work more efficiently is? According to a Gallup poll, an engaged and productive workforce can increase corporate profits by as much as 21%. With the talent competition only increasing, every company’s IT and business leaders need to consider implementing workplace productivity strategies. In this article, we share tips for optimizing productivity levels for a modern workforce and exploring new ways of measuring it daily.

We are seeing more open source software being applied in the education industry. This is no surprise since its specific advantages make it extremely attractive for educational institutions such as schools and universities. The widespread imperative is that more investments need to be made to facilitate digital education. After the pandemic, this became apparent more than ever. This article brings you the list of the most popular open source software in education.

Organizing IT support can be challenging, especially if you rely on email as your primary means of communication. It doesn’t matter how many tags you create or how detailed your guidelines are; the tool is not meant for that, and thus your order is unsustainable. Luckily, an email ticketing system can fix most problems.

A customer can expect everything from the ordinary to the seemingly impossible. But whether or not a customer is asking you to take them to the Moon or provide a simple reporting apparatus, your business needs to be able to meet their expectations in at least some manner, or risk the consequences.

You’ve heard it said over and over again that time is money. The reason that’s such an often repeated cliche is that it’s actually true. The time you and your team spend on projects and various activities throughout the office correlates directly with your profits. And time logs are a perfect way to organize it. If you don’t know how much time something takes, you can’t accurately gauge how important the task is for your bottom line or how valuable your time is.