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Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Mastering communication: a product manager's superpower
There are a lot of hard skills required on your path to becoming a great product manager such as coding, data analytics, user experience design and digital marketing. But developing your soft skills is just as important, especially as you grow into senior product management roles.
10 Ways to Level Up Your Customer Support Analytics
Customers expect a personalized experience from your company. And when they don’t receive it, roughly 71% of customers1 will express frustration with your business. So how do you create personalized offers that wow your customers and lead to improved customer loyalty and greater sales? By tapping into powerful customer service analytics. Advanced analytics allow you to gather more valuable customer information.
What's Good: Content Cues
Businesses are often left guessing what information customers need to solve their own issues. Content Cues identifies the gaps in your knowledge base by highlighting what actions you can take to make your content more accessible and relevant.
Teramind How-To Series: Preventing data loss with Teramind
This video covers Teramind's endpoint data loss prevention capabilities, provides a walkthrough of setting up rules and alerts to ensure proper monitoring and threat prevention.
Teramind UAM product overview: Employee monitoring and User Entity Behavior Analytics (UEBA)
Teramind UAM provides a comprehensive employee monitoring platform, providing user activity monitoring (UAM), user entity behavior analytics (UEBA), audit and forensics capabilities, while accommodating for data privacy requirements.
Teramind How-To Series: Deploying Teramind on-premise on VMWare ESXi 6.7
Step by step deployment instructions for deploying Teramind Server (for on-premise deployments) on VMWare ESXi 6.7.
What is Chanty? A Slack alternative to help teams work smarter (2020)
Meet Chanty – a fast and simple team chat app to solve all your How To's. Chanty is a smart #SlackAlternative designed to boost team collaboration across all business segments. It’s OK if you are "non-techy". Using Chanty is as simple as pie. Chanty doesn't limit your message history. So you'll never lose important messages, files or links shared in Chanty. Enjoy seamless experience across the apps.
Chanty - a simple team chat to boost collaboration (Slack Alternative 2020)
Chanty is a #teamchat app with smart design and seamless user experience built to meet & fit your needs. We help teams and businesses simplify team communication with unlimited message history and #collaboration features to improve #productivity.
The Predictive Power Of AI And How To Leverage It For Customer Support
Advancements in automation and artificial intelligence (AI) have revolutionized the business sector. Automation allows for concise, timely, and accurate service, which is in demand from a society accustomed to instant gratification. The predictive power of artificial intelligence allows businesses to improve upon their service. The end result is a fast, reliable, and effective customer service department, powered by AI and backed up by human agents.