Teams | Collaboration | Customer Service | Project Management

Apploye

7 Best Remote Team Management Software and Tools for 2025

Sep 16, 2024 By Apploye In Apploye
Do you feel lost trying to manage your remote team? Tired of using different ways and methods? I know that running and managing a remote is tough. But things got easier when I started using the right remote team management software. That’s why I’m trying to help. In the content you’ll find — Ready to improve how you manage your remote team? Let's get started!
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asana

Event proposal template: Free download and step-by-step guide

Sep 16, 2024 By Team Asana In Asana
Like a resume, an event proposal showcases your event management skills and experiences for potential stakeholders to consider when deciding who will run an event. Use our event proposal template and follow these seven steps for writing an impressive proposal. Whether you're organizing an industry-wide seminar or seeking sponsorships for an upcoming tradeshow, a winning event proposal illustrates why stakeholders should trust that your event will be a success.
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nifty

Virtual Onboarding That Sticks: How to Integrate New Hires Into a Remote Team's Culture

Sep 15, 2024 By Skyler Calibey In Nifty
Onboarding new hires was already a challenge even before remote work became the norm. But now? It’s a whole different ball game. No more casual office chats or spontaneous coffee breaks to help new team members feel connected. Instead, they’re staring at a screen, trying to decode company culture through scheduled Zoom meetings and endless email threads.
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What's new in Asana | September 2024

Sep 13, 2024 By Asana In Asana
Welcome to the September edition of What’s new in Asana. First, copy charts from dashboards and paste them into external applications for presentations and documents. Next, archive inactive portfolios to maintain a focused view of current work while still retaining access to historical records. Finally, use AI chat to quickly and easily follow up on and add comments to multiple tasks. For a full list of what’s new this month, check out our Release Notes in the Asana Help Center.
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teamsupport

5 Metrics to Measure SaaS Customer Support Success

Sep 13, 2024 By Riley O'Donnell In TeamSupport
Understanding your customer support means understanding the metrics by which you measure success. With a proactive approach to customer support, ticketing agents can achieve resolution swiftly and effectively. This blog explores key performance indicators (KPIs) to better understand the effectiveness of your SaaS support team, and how TeamSupport can provide the tools to monitor your customer success.
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An introduction to AI agents: The future of CX | Zendesk

Sep 13, 2024 By Zendesk In Zendesk
What are AI agents? In this video, we explain what AI agents are, how they differ from the bots of the past, how they work, and how they're transforming CX. Watch this video to learn about the capabilities of AI agents and the benefits they can bring to your customers, service team, and business. Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
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InvGate

Firewall Port Mapping: Everything You Need to Know

Sep 13, 2024 By Natalí Valle In InvGate
Firewall port mapping is a fundamental concept in network security that allows administrators to control and direct traffic flows. It's a key part of configuring firewalls to ensure that incoming and outgoing traffic is properly routed while keeping malicious activity at bay. This article will walk you through what firewall port mapping is, its security implications, and best practices for implementing it effectively.
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CurrentWare

How to Align Employee Expectations With Team Goals

Sep 13, 2024 By Guest Contributor In CurrentWare
Employee expectations are behavior, performance, and outcomes employers require from their workforce. They provide clarity and direction, ensuring the organization achieves shared business goals. Without outlining (and monitoring) these expectations, employees won’t be clear on their roles or how they contribute to the bigger picture. They may become disengaged, lose productivity, or leave, which hurts any business.
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